Win32 style directory indexing in apache – Date and Size along with the name

Inorder to have win32 styled directory indexing in apache, you need to make sure that mod_autoindex module is installed and active in the server. In cPanel 11 servers, it will have the modules enabled in, /usr/local/apache/conf/extra/httpd-autoindex.conf

So for the client who want to have the fancy directory indexing to be enabled, just add the below lines to his .htaccess

Options +Indexes
IndexOptions FancyIndexing VersionSort

I hope this snippet will help someone!

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SupportSages – We will match or beat your current support plan!!!!

SupportSages is committed to offering quality services. In this times of economic crisis, every one goes for low pricing ? But are you compromising quality as well ? By offering quality services at low prices, SupportSages make sure that your clients remember and recommend you to others.

We are more happy when we see the testimonials from your clients, than your recommendation of us here, though both are inter related

Testimonials like these make us proud.

” xxxxxxxx has excelled my expectations. Way to go!! They treat you like you are their only customer!!”

” I will definitely recommend xxxxxxx as one of the best hosting I have used till now”

We are hereby presenting you with one of the unique offers this “System Administration forum” in WHT has offered. Show us your invoice with your current support for the last three months and switch over to us for the same price or even lower!!

We are presenting this offer for those who are not happy with your current support and when emailing us, please include the reason why you are not satisfied with your current technical support partner. Because we want to avoid that!

  • This is applicable for any monthly plans with your current provider.
  • Unlimited servers for us means, less than 15 servers (if you need our 15 mins response time or else it is really unlimited).
  • Offer not applicable for Server Management (just dealing with server management alone) taken by our competitors like PSM (they are the best, why switch ?). However we will take up Server Management, if it is included in end user support.
  • If we take up the contract, the contract period is valid for next 6 months
  • You must be with your current support partner for minimum 3 months.
  • This offer is not applicable for windows support.
  • We deserve the right to reject any request as well.
  • This offer is valid till there is another announcement.

If you have any questions on this offer, you can email me directly at maddy [a][t] supportsages.com or our sales desk, sales [a][t] supportsages.com

Let your clients be proud of the support, they get!!!

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NO to Unmanaged VPSes!! NOW offer MANAGED VPSes for as low as $99 per VPS node

NO to Unmanaged VPSes!! NOW offer MANAGED VPSes for as low as $99 per VPS node

  • How many times your clients have asked you whether you are offering Managed VPSes ?
  • How many times you wished you had QUALITY support team with you to offer 24/7 managed VPSes ?
  • Do you realize your clients prefer to have the issues solved over LiveChat insted of opening a ticket ?
  • Does your current support, provide with quality you wish to offer your clients ?

Through us, now you can!!! If you are someone who prices quality of service over all, opt us. You will never regret the decision.

Maximum of 15 minutes response time and 6 hours resolution time – Best response times in the industry. Average is far far below that – 5 mins response time and 45 mins resolution time.

Here is our VPS management offer details

  • 24/7 Live Chat for you, the server owner (at no extra charge)
  • 24/7 transparent support for end user – We login to your helpdesk and do the tickets
  • 24/7 Proactive VPS node Monitoring
  • 15 minutes guaranteed response time – Often a ticket is responded or resolved in 7 minutes time.
  • 6 hours guaranteed resolution time – Often an issue is resolved in less than one hour time.
  • Installation of 3rd Party Software/Scripts in the VPSes, as per your client requests
  • Level 1, 2 and 3 Support
  • We can provide Pre-Sales & Sales support too at this rate
  • We monitor each VPSes inside the node as well (upto 20 VPSes and for 20+ VPSes monitoring is charged $3 per VPS)
  • Live Level I,II & Sales Chat support for end user can be added for extra $75 per VPS node
  • Firewall Installation and hardening of VPSes
  • Reactive, regular updates for the VPSes
  • Free setup of billing scripts and such for your VPS clients



We really care them. In fact we don’t like those clients, who asks us not to help their customers to the level we do. We take pride in the reviews they give for you here, while we remain anonymous to them.

With this plan, you just need to arrange for the backup space of the VPSes and start offering managed VPS very easily.

Pricing

One VPS node – $189 per month
2 – 5 VPS nodes – $169 per month
5 – 10 VPS nodes – $149 per month
10 – 20 VPS nodes – $129 per month
20 – 50 VPS nodes – $109 per month
50+ VPS nodes – $99 per month

For order links, please contact our sales or chat us via IM.

Here is a brief of our other offers

24×7 Shared support – $750 per month (Live chat included + Unlimited tickets)
24×7 Dedicated support – $1999 per month (Live chat included + Unlimited tickets)

Till this offer lasts (June 1st), we also offer dedicated Level III admin for just $999 per month (for half the rate), while a semi-dedicated level III admin can be hired for just $699 per month.

A dedicated Level III admin’s shift will be at a time you want him to. When we mean dedicated, by all its’ mean it is truly dedicated. We provide the talent to you and just act as a middle man, and provide needed training for our staff.

With our dedicated staff,

  • You can chat in person as if he is your hired employee
  • 5-10 mins response times
  • 10 mins – 3 hours resolution of issues
  • Server monitoring
  • Live chat
  • Forum postings

And any customized requirements you would want (y)our staff to do.

For placing an order, please chat with us online from any of the instant messenger or Live Chat service provided to you from our website at http://www.supportsages.com or email sales [a][t] supportsages.com

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Load Average and CPU usage in Linux!

Load Average and CPU usage in Linux
====================================

The three common commands that give the load average details are:

* uptime
* w
* top

* tload graphical but in terminal
* xload graphical in the X display

It is the average sum of the number of processes waiting in the run-queue plus the processes currently executing over 1, 5, and 15 minute time periods.

It represents the average number of processes that are in the running (using the CPU) or runnable (waiting for the CPU) states. The notable exception in Linux is that it includes processes in uninterruptible sleep states like waiting for some I/O activity to complete. This can markedly increase the load average on Linux systems.

For a single processor machine a load average of 1 means that, on average, there is always a process in the running or runnable state. Thus, the CPU is being utilized 100% of the time and is at capacity. If you tried to run another process, it would have to wait in the run queue before being executed. For multiprocessor systems, however, the system isn’t CPU bound until the load average equals the number of processors (or cores, for multi-core processors) in the machine. If a database server, for example, has two dual core processors(2×2 processors), the system isn’t fully utilized until the load average reaches 4.

As a general rule of thumb we dont have to panic untill the load average is 3 (3 for single core 6 for dual core and so on ). This is strictly a general concept.

CPU persentage or CPU usage
===========================

CPU percentage is the amount of a time interval that the system’s processes were found to be active on the CPU. If the system CPU usage (by using top command) is 45%, 45% of the samples taken by top found your process active on the CPU. The rest of the time the application was in a wait. (It is important to remember that a CPU is a discrete state machine. It really can be at only 100%, executing an instruction, or at 0%, waiting for something to do. There is no such thing as using 45% of a CPU. The CPU percentage is a function of time.)

To summarize CPU load is no. of processes waiting or running in the processor. CPU usages is time taken by any process in the CPU before complete execution.

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Special Offer : Experience the QUALITY of SUPPORT for just $1 per ticket

For those of you don’t know us, we offer 15 mins response time (no canned responses!!), GUARANTEED! And 6 hours resolution time!! Our average response time is a whopping 7 mins and resolution time is 45 minutes. Are you still stuck with the same old 1 hour response guarantees?? It’s high time to change then! In this special offer, we are introducing a per ticket plan where you pay just $1 per ticket for answering any Level 1 or Level 2 ticket.

Aiming at reseller hosts, our per ticket plan starts with a 10 ticket pack that cost only $10. And absolutely NO SETUP Fees. Order it here now!

Other packs available are,

25 tickets – $25 – Order now
50 tickets – $50 – Order now
100 tickets – $100 – Order now
250 tickets – $250 – Order now

For any order above 250 tickets, please contact our Sales department – sales [aXt] supportsages.com.

If you also want to include Level III tickets in per ticket plan, it is just $2.5 per ticket. Please note that, if you want us to do Level 1, 2 & 3 in your per ticket plan, $2.5 will be charged for all tickets.

For ordering this plan, please use the coupon code

I_MAKE_WISE_DECISIONS

in our normal per ticket plan, available at http://supportsages.com/help_desk.html -

Did you know on 1000 ticket plan it will be, $1.87 per ticket ???

What does this mean ? Simply that a reboot ticket as well as a ffmpeg installation or a VPS migration would cost you $2.5 per ticket. For Level III per ticket order of more than $500, we will be taking up server monitoring and related management also.

Question time!!

Tell me one major fact that makes you different from others ?

Our 24/7 online support for you, The Hostrepreneur!! Many of our clients chat with us online, discuss about the tickets, technologies and even datacenter choices too.

Do you include sales ticket as well ?

Yes. We can.

If I purchase now from you, does this per ticket rate remain the same for lifetime ?

Yes, it will. See the next question for details.

No offer can beat this one!!! Is there a catch??

Yes there is!! Here is the catch. If initially you opted for 10 tickets per month, you will be charged just $1 for initial 10 tickets for life time. If you like our support, and wanted to order more tickets, it will be $3 per ticket, excluding the rate for first 10 tickets. If you opted for 250 tickets under this offer, your first 250 tickets will be charged for only 250 per month, life long! from 251st ticket, rates will be $3 per ticket. For level 3 issues, it is $4 per ticket.

Do you allow any carryovers to next month?

No. We don’t, unless a specific deal is made with us while ordering.

Do you offer your no charge guarantees under this offer, in case you dont meet the 15 mins response time ?

Yes, we do, on demand basis!! Trust us, we keep our promises! That too not a canned response.

I am your current customer ? Can I opt for this plan ?

Yes, you can!

I have three hosting companies and separate control panel for each of them. If I order a single per ticket plan for 250 tickets, will you be able to login to each control panel and do tickets ?

No. We won’t be able to. If you like us to do seperate hosting companies under separate control panel, please make three orders.

Do you have any other offers ?

Visit our website, order any monthly plan and get 25% discount. Coupon code is ” I_LOVE_MY_CUSTOMERS

NB : Offer is valid till 16th May.

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About this blog

This blog, acts as a knowledge repository for the world and is unofficial! Anything we find interesting in the cyber world will go here. Most cases, this blog will reflect the happiness of our staff in reaching successful solution to an issue (s)he worked on. A reference for other fellow SAGEs who come across similar issues later