SupportSages » Offer http://www.supportsages.com/blog Technical Support and Server Management : Musings in the fox hole. Fri, 16 Jul 2010 02:47:40 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 VPS Special Offer : VPS Node Management + 24/7 Live Chat Support + Ticket Support all for $249 per month/node http://www.supportsages.com/blog/2010/06/vps-special-offer-vps-node-management-247-live-chat-support-ticket-support-all-for-249-per-monthnode/ http://www.supportsages.com/blog/2010/06/vps-special-offer-vps-node-management-247-live-chat-support-ticket-support-all-for-249-per-monthnode/#comments Sun, 27 Jun 2010 20:12:28 +0000 George http://www.supportsages.com/blog/?p=957
  • How many times your clients have asked you whether you are offering Managed VPSes ?
  • How many times you wished you had QUALITY support team with you to offer 24/7 managed VPSes ?
  • Do you realize your clients prefer to have the issues solved over LiveChat insted of opening a ticket ?
  • Does your current support, provide with quality you wish to offer your clients ?
    • Through us, now you can!!! If you are someone who places quality of service over all, opt us. You will never regret the decision. Maximum of 15 minutes ...]]>     NOW offer MANAGED VPSes for as low as $249 per VPS node

    • How many times your clients have asked you whether you are offering Managed VPSes ?
    • How many times you wished you had QUALITY support team with you to offer 24/7 managed VPSes ?
    • Do you realize your clients prefer to have the issues solved over LiveChat insted of opening a ticket ?
    • Does your current support, provide with quality you wish to offer your clients ?

    Through us, now you can!!! If you are someone who places quality of service over all, opt us. You will never regret the decision.

    Maximum of 15 minutes response time and 6 hours resolution time – Best response times in the industry (delivered by a technical support firm). Average is far far below that – 5 mins response time and 45 mins resolution time.

    Here is our VPS management offer details

    • 24/7 Live Chat for you, the server owner (at no extra charge)
    • 24/7 transparent support for end user – We login to your helpdesk and do the tickets
    • 24/7 Proactive VPS node Monitoring
    • 15 minutes guaranteed response time – Often a ticket is responded or resolved in 5 minutes time.
    • 6 hours guaranteed resolution time – Often an issue is resolved in less than one hour time.
    • Installation of 3rd Party Software/Scripts in the VPSes, as per your client requests
    • Level 1, 2 and 3 Support
    • We can provide Pre-Sales & Sales support too at this rate
    • We monitor each VPSes inside the node as well (upto 20 VPSes and for 20+ VPSes monitoring is charged $3 per VPS)
    • Level I,II & Sales Chat support for end user
    • Firewall Installation and hardening of VPSes
    • Reactive, regular updates for the VPSes
    • Free setup of billing scripts and such for your VPS clients

    Trust us! we really care for your clients. We take pride in the reviews they give for you here, while we remain anonymous to them.

    With this plan, you just need to arrange for the backup space of the VPSes and start offering managed VPS very easily.

    Pricing

    One VPS node – $249 per month
    2 – 5 VPS nodes – $229 per month
    5 – 10 VPS nodes – $199 per month
    10 – 20 VPS nodes – $179 per month
    20+ VPS nodes – $149 per month

    For order links, please contact our sales or chat us via IM.

    Here is a brief of our other offers

    24×7 Shared support – $999 per month (Live chat included + Unlimited tickets)
    24×7 Dedicated support – $2999 per month (Live chat included + Unlimited tickets)

    Till this offer lasts, we also offer dedicated Level III admin for just $1299 per month, while a semi-dedicated level III admin can be hired for just $799 per month.

    With our dedicated staff,

    • You can chat in person as if he is your hired employee
    • 5-10 mins response times
    • 10 mins – 3 hours resolution of issues
    • Server monitoring
    • Live chat
    • Forum postings

    And any customized requirements you would want (y)our staff to do.

    For placing an order, please chat with us online from any of the instant messenger or Live Chat service provided to you from our website at http://www.supportsages.com or email sales [a][t] supportsages.com .

    Please note :

    • SS supports all virtualization technologies and multi-platforms also.
    • This offer is valid for July 15th 2010 only

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    ]]>     http://www.supportsages.com/blog/2010/06/vps-special-offer-vps-node-management-247-live-chat-support-ticket-support-all-for-249-per-monthnode/feed/ 0     SupportSages – We will match or beat your current support plan!!!! http://www.supportsages.com/blog/2009/06/supportsages-we-will-match-or-beat-your-current-support-plan/ http://www.supportsages.com/blog/2009/06/supportsages-we-will-match-or-beat-your-current-support-plan/#comments Wed, 03 Jun 2009 23:49:32 +0000 Fabian http://www.supportsages.com/blog/?p=399 SupportSages is committed to offering quality services. In this times of economic crisis, every one goes for low pricing ? But are you compromising quality as well ? By offering quality services at low prices, SupportSages make sure that your clients remember and recommend you to others. We are more happy when we see the testimonials from your clients, than your recommendation of us here, though both are inter related Testimonials like these make us proud. " xxxxxxxx has excelled my expectations. Way to go!! They treat you like you are their only customer!!" " ...]]> SupportSages is committed to offering quality services. In this times of economic crisis, every one goes for low pricing ? But are you compromising quality as well ? By offering quality services at low prices, SupportSages make sure that your clients remember and recommend you to others.

    We are more happy when we see the testimonials from your clients, than your recommendation of us here, though both are inter related

    Testimonials like these make us proud.

    ” xxxxxxxx has excelled my expectations. Way to go!! They treat you like you are their only customer!!”

    ” I will definitely recommend xxxxxxx as one of the best hosting I have used till now”

    We are hereby presenting you with one of the unique offers this “System Administration forum” in WHT has offered. Show us your invoice with your current support for the last three months and switch over to us for the same price or even lower!!

    We are presenting this offer for those who are not happy with your current support and when emailing us, please include the reason why you are not satisfied with your current technical support partner. Because we want to avoid that!

    • This is applicable for any monthly plans with your current provider.
    • Unlimited servers for us means, less than 15 servers (if you need our 15 mins response time or else it is really unlimited).
    • Offer not applicable for Server Management (just dealing with server management alone) taken by our competitors like PSM (they are the best, why switch ?). However we will take up Server Management, if it is included in end user support.
    • If we take up the contract, the contract period is valid for next 6 months
    • You must be with your current support partner for minimum 3 months.
    • This offer is not applicable for windows support.
    • We deserve the right to reject any request as well.
    • This offer is valid till there is another announcement.

    If you have any questions on this offer, you can email me directly at maddy [a][t] supportsages.com or our sales desk, sales [a][t] supportsages.com

    Let your clients be proud of the support, they get!!!

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    ]]>     http://www.supportsages.com/blog/2009/06/supportsages-we-will-match-or-beat-your-current-support-plan/feed/ 0     NO to Unmanaged VPSes!! NOW offer MANAGED VPSes for as low as $99 per VPS node http://www.supportsages.com/blog/2009/05/no-to-unmanaged-vpses-now-offer-managed-vpses-for-as-low-as-99-per-vps-node/ http://www.supportsages.com/blog/2009/05/no-to-unmanaged-vpses-now-offer-managed-vpses-for-as-low-as-99-per-vps-node/#comments Fri, 29 May 2009 01:10:30 +0000 Fabian http://www.supportsages.com/blog/?p=392 NO to Unmanaged VPSes!! NOW offer MANAGED VPSes for as low as $99 per VPS node
    • How many times your clients have asked you whether you are offering Managed VPSes ?
    • How many times you wished you had QUALITY support team with you to offer 24/7 managed VPSes ?
    • Do you realize your clients prefer to have the issues solved over LiveChat insted of opening a ticket ?
    • Does your current support, provide with quality you wish to offer your clients ?
    Through us, now you can!!! If you are ...]]> NO to Unmanaged VPSes!! NOW offer MANAGED VPSes for as low as $99 per VPS node

    • How many times your clients have asked you whether you are offering Managed VPSes ?
    • How many times you wished you had QUALITY support team with you to offer 24/7 managed VPSes ?
    • Do you realize your clients prefer to have the issues solved over LiveChat insted of opening a ticket ?
    • Does your current support, provide with quality you wish to offer your clients ?

    Through us, now you can!!! If you are someone who prices quality of service over all, opt us. You will never regret the decision.

    Maximum of 15 minutes response time and 6 hours resolution time – Best response times in the industry. Average is far far below that – 5 mins response time and 45 mins resolution time.

    Here is our VPS management offer details

    • 24/7 Live Chat for you, the server owner (at no extra charge)
    • 24/7 transparent support for end user – We login to your helpdesk and do the tickets
    • 24/7 Proactive VPS node Monitoring
    • 15 minutes guaranteed response time – Often a ticket is responded or resolved in 7 minutes time.
    • 6 hours guaranteed resolution time – Often an issue is resolved in less than one hour time.
    • Installation of 3rd Party Software/Scripts in the VPSes, as per your client requests
    • Level 1, 2 and 3 Support
    • We can provide Pre-Sales & Sales support too at this rate
    • We monitor each VPSes inside the node as well (upto 20 VPSes and for 20+ VPSes monitoring is charged $3 per VPS)
    • Live Level I,II & Sales Chat support for end user can be added for extra $75 per VPS node
    • Firewall Installation and hardening of VPSes
    • Reactive, regular updates for the VPSes
    • Free setup of billing scripts and such for your VPS clients



    We really care them. In fact we don’t like those clients, who asks us not to help their customers to the level we do. We take pride in the reviews they give for you here, while we remain anonymous to them.

    With this plan, you just need to arrange for the backup space of the VPSes and start offering managed VPS very easily.

    Pricing

    One VPS node – $189 per month
    2 – 5 VPS nodes – $169 per month
    5 – 10 VPS nodes – $149 per month
    10 – 20 VPS nodes – $129 per month
    20 – 50 VPS nodes – $109 per month
    50+ VPS nodes – $99 per month

    For order links, please contact our sales or chat us via IM.

    Here is a brief of our other offers

    24×7 Shared support – $750 per month (Live chat included + Unlimited tickets)
    24×7 Dedicated support – $1999 per month (Live chat included + Unlimited tickets)

    Till this offer lasts (June 1st), we also offer dedicated Level III admin for just $999 per month (for half the rate), while a semi-dedicated level III admin can be hired for just $699 per month.

    A dedicated Level III admin’s shift will be at a time you want him to. When we mean dedicated, by all its’ mean it is truly dedicated. We provide the talent to you and just act as a middle man, and provide needed training for our staff.

    With our dedicated staff,

    • You can chat in person as if he is your hired employee
    • 5-10 mins response times
    • 10 mins – 3 hours resolution of issues
    • Server monitoring
    • Live chat
    • Forum postings

    And any customized requirements you would want (y)our staff to do.

    For placing an order, please chat with us online from any of the instant messenger or Live Chat service provided to you from our website at http://www.supportsages.com or email sales [a][t] supportsages.com

    Post to Twitter Tweet This Post

    ]]> http://www.supportsages.com/blog/2009/05/no-to-unmanaged-vpses-now-offer-managed-vpses-for-as-low-as-99-per-vps-node/feed/ 0