SupportSages » Specials http://www.supportsages.com/blog Technical Support and Server Management : Musings in the fox hole. Thu, 05 Jan 2012 03:05:11 +0000 en hourly 1 http://wordpress.org/?v=3.1.3 Special Offer : Experience the QUALITY of SUPPORT for just $1 per ticket http://www.supportsages.com/blog/2009/05/special-offer-experience-the-quality-of-support-for-just-1-per-ticket/ http://www.supportsages.com/blog/2009/05/special-offer-experience-the-quality-of-support-for-just-1-per-ticket/#comments Fri, 08 May 2009 15:55:54 +0000 George http://www.supportsages.com/blog/?p=328 15 mins response time (no canned responses!!), GUARANTEED! And 6 hours resolution time!! Our average response time is a whopping 7 mins and resolution time is 45 minutes. Are you still stuck with the same old 1 hour response guarantees?? It's high time to change then! In this special offer, we are introducing a per ticket plan where you pay just $1 per ticket for answering any Level 1 or Level 2 ticket. Aiming at reseller hosts, our per ticket plan starts with a 10 ticket ...]]> For those of you don’t know us, we offer 15 mins response time (no canned responses!!), GUARANTEED! And 6 hours resolution time!! Our average response time is a whopping 7 mins and resolution time is 45 minutes. Are you still stuck with the same old 1 hour response guarantees?? It’s high time to change then! In this special offer, we are introducing a per ticket plan where you pay just $1 per ticket for answering any Level 1 or Level 2 ticket.

Aiming at reseller hosts, our per ticket plan starts with a 10 ticket pack that cost only $10. And absolutely NO SETUP Fees. Order it here now!

Other packs available are,

25 tickets – $25 – Order now
50 tickets – $50 – Order now
100 tickets – $100 – Order now
250 tickets – $250 – Order now

For any order above 250 tickets, please contact our Sales department – sales [aXt] supportsages.com.

If you also want to include Level III tickets in per ticket plan, it is just $2.5 per ticket. Please note that, if you want us to do Level 1, 2 & 3 in your per ticket plan, $2.5 will be charged for all tickets.

For ordering this plan, please use the coupon code

I_MAKE_WISE_DECISIONS

in our normal per ticket plan, available at http://supportsages.com/help_desk.html -

Did you know on 1000 ticket plan it will be, $1.87 per ticket ???

What does this mean ? Simply that a reboot ticket as well as a ffmpeg installation or a VPS migration would cost you $2.5 per ticket. For Level III per ticket order of more than $500, we will be taking up server monitoring and related management also.

Question time!!

Tell me one major fact that makes you different from others ?

Our 24/7 online support for you, The Hostrepreneur!! Many of our clients chat with us online, discuss about the tickets, technologies and even datacenter choices too.

Do you include sales ticket as well ?

Yes. We can.

If I purchase now from you, does this per ticket rate remain the same for lifetime ?

Yes, it will. See the next question for details.

No offer can beat this one!!! Is there a catch??

Yes there is!! Here is the catch. If initially you opted for 10 tickets per month, you will be charged just $1 for initial 10 tickets for life time. If you like our support, and wanted to order more tickets, it will be $3 per ticket, excluding the rate for first 10 tickets. If you opted for 250 tickets under this offer, your first 250 tickets will be charged for only 250 per month, life long! from 251st ticket, rates will be $3 per ticket. For level 3 issues, it is $4 per ticket.

Do you allow any carryovers to next month?

No. We don’t, unless a specific deal is made with us while ordering.

Do you offer your no charge guarantees under this offer, in case you dont meet the 15 mins response time ?

Yes, we do, on demand basis!! Trust us, we keep our promises! That too not a canned response.

I am your current customer ? Can I opt for this plan ?

Yes, you can!

I have three hosting companies and separate control panel for each of them. If I order a single per ticket plan for 250 tickets, will you be able to login to each control panel and do tickets ?

No. We won’t be able to. If you like us to do seperate hosting companies under separate control panel, please make three orders.

Do you have any other offers ?

Visit our website, order any monthly plan and get 25% discount. Coupon code is ” I_LOVE_MY_CUSTOMERS ”

NB : Offer is valid till 16th May.

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]]> http://www.supportsages.com/blog/2009/05/special-offer-experience-the-quality-of-support-for-just-1-per-ticket/feed/ 0 Hottest offer ever – Dedicated SysAdmin staff from just $299 per month http://www.supportsages.com/blog/2009/04/hottest-offer-ever-dedicated-sysadmin-staff-from-just-299-per-month/ http://www.supportsages.com/blog/2009/04/hottest-offer-ever-dedicated-sysadmin-staff-from-just-299-per-month/#comments Sun, 26 Apr 2009 14:48:17 +0000 George http://www.supportsages.com/blog/?p=104 SupportSages is now offering Level I, 8*6 dedicated staff, for just $299 per month. Hired personnel will be completely dedicated to the success of your firm. Our Level 1 dedicated admin staff can,
  • Handle Level 1 chat support & level I and level II ticket support as well.
  • Can monitor your servers during their shift, using our monitoring interface.
  • Can handle billing & sales chat and desk as well.
  • Do any duties assigned by you.
  • Send in daily shift reports, in a format, preferred by you.
  • Can do basic shell scripting
  • Can do 20-40 Level I tickets or 10-20 Level II ...]]> Avail this hot offer, before May 8th. SupportSages is now offering Level I, 8*6 dedicated staff, for just $299 per month. Hired personnel will be completely dedicated to the success of your firm.

    Our Level 1 dedicated admin staff can,

    • Handle Level 1 chat support & level I and level II ticket support as well.
    • Can monitor your servers during their shift, using our monitoring interface.
    • Can handle billing & sales chat and desk as well.
    • Do any duties assigned by you.
    • Send in daily shift reports, in a format, preferred by you.
    • Can do basic shell scripting
    • Can do 20-40 Level I tickets or 10-20 Level II tickets or 1-5 Level III tickets a shift.
    • Will be able to respond L1 and L2 tickets in less than 15 minutes.

    Few words about our Level I staffs.

    • Yes our intense training makes them do Level III tickets as well.
    • Three Level 1 staffs are under direct supervision of a Level III admin.
    • They are working towards Level II and industry certifications like RHCE, CCNA, MCSE etc as hard and smart as possible.
    • Most importantly, they have the passion for what they do.
    • Speak and write english as if it is their first language
    • Hold bachelors or masters in computers.

    ORDER NOW!!!!!

    Our Level II & Level III staffs are also available at 40% off on our normal rates. All our available Level II & Level III staffs are RHCE or MCSE certified.

    Slots available

    Level I – 5 Level I
    Level II – 2 Level II (one of them is RHCE + CCNA + CNAP, and other holds RHCE )
    Level III – 1 Level III (a good old RHCE with 9 years of experience :) )

    More on our per sage plan is available @ http://www.supportsages.com/hire_a_sag e.html

    COUPON CODE : HOTTEST_EVER

    We had discounts earlier. But any new signups will be keeping this discount through out life of the plan with us!!! Be with the best!!

    Visit us @ http://supportsages.com/ and chat with us live for any questions you have. You can even email sales [a][t] supportsages.com

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