SupportSages now offers WebHost Abuse Specialists Team

SupportSages now offers WebHost Abuse Specialists Team  – Keep your network safe and secure!

SupportSages now offers WebHost Abuse Specialists Team (WAST) for the WebHosting Industry. Our Abuse Specialists handles tickets and situations reported to your abuse desk with due diligence, does investigation based on the abuse report, email the customers and work with the customers to prevent such attacks.

WAST handles following areas.

1. DMCA / Copyright infringements – both uploaded by the user directly as well as those uploaded through hacks.
2. SPAMCop or other such SPAM RBL complaints.
3. Phishing and Vishing.
4. Trademark Infringements

WAST doesn’t simply write or forward an email to the customer, but instead work with your technical team and the customer to avoid the situation in future. WAST would also include any help in identifying the exploitable components in his website.

WAST regularly make follow ups on those customers who don’t take actions or report back to us. WAST updates those intellectual property legal services who creates the abuse reports with the hosting company as well.

Financial Details

Per Incident basis – $5 per incident / ticket
Semi-dedicated tech – $99 per month (upto 45 abuse reporting per month)
Dedicated Tech – $999 per month (unlimited abuse department tickets – 160 hrs per month)
Semi-Dedicated Team – $399 per month (upto 200 abuse reportings per month)
Dedicated Team – $3600 per month (unlimited abuse department tickets – 500 hrs per month)

Team Details

All the team members of WAST are of LIII and are equally proficient in Windows as well as in Unix based platforms.

For more details and to order, please contact sales team (sales at supportsages d(o)t.com) or chat with us live from 24/7 Chat Facility on site or on

Gtalk : supportsages@gmail.com
MSN : supportsages@gmail.com
AIM : SupportSages

Special Offer : Experience the QUALITY of SUPPORT for just $1 per ticket

For those of you don’t know us, we offer 15 mins response time (no canned responses!!), GUARANTEED! And 6 hours resolution time!! Our average response time is a whopping 7 mins and resolution time is 45 minutes. Are you still stuck with the same old 1 hour response guarantees?? It’s high time to change then! In this special offer, we are introducing a per ticket plan where you pay just $1 per ticket for answering any Level 1 or Level 2 ticket.

Aiming at reseller hosts, our per ticket plan starts with a 10 ticket pack that cost only $10. And absolutely NO SETUP Fees. Order it here now!

Other packs available are,

25 tickets – $25 – Order now
50 tickets – $50 – Order now
100 tickets – $100 – Order now
250 tickets – $250 – Order now

For any order above 250 tickets, please contact our Sales department – sales [aXt] supportsages.com.

If you also want to include Level III tickets in per ticket plan, it is just $2.5 per ticket. Please note that, if you want us to do Level 1, 2 & 3 in your per ticket plan, $2.5 will be charged for all tickets.

For ordering this plan, please use the coupon code

I_MAKE_WISE_DECISIONS

in our normal per ticket plan, available at http://supportsages.com/help_desk.html -

Did you know on 1000 ticket plan it will be, $1.87 per ticket ???

What does this mean ? Simply that a reboot ticket as well as a ffmpeg installation or a VPS migration would cost you $2.5 per ticket. For Level III per ticket order of more than $500, we will be taking up server monitoring and related management also.

Question time!!

Tell me one major fact that makes you different from others ?

Our 24/7 online support for you, The Hostrepreneur!! Many of our clients chat with us online, discuss about the tickets, technologies and even datacenter choices too.

Do you include sales ticket as well ?

Yes. We can.

If I purchase now from you, does this per ticket rate remain the same for lifetime ?

Yes, it will. See the next question for details.

No offer can beat this one!!! Is there a catch??

Yes there is!! Here is the catch. If initially you opted for 10 tickets per month, you will be charged just $1 for initial 10 tickets for life time. If you like our support, and wanted to order more tickets, it will be $3 per ticket, excluding the rate for first 10 tickets. If you opted for 250 tickets under this offer, your first 250 tickets will be charged for only 250 per month, life long! from 251st ticket, rates will be $3 per ticket. For level 3 issues, it is $4 per ticket.

Do you allow any carryovers to next month?

No. We don’t, unless a specific deal is made with us while ordering.

Do you offer your no charge guarantees under this offer, in case you dont meet the 15 mins response time ?

Yes, we do, on demand basis!! Trust us, we keep our promises! That too not a canned response.

I am your current customer ? Can I opt for this plan ?

Yes, you can!

I have three hosting companies and separate control panel for each of them. If I order a single per ticket plan for 250 tickets, will you be able to login to each control panel and do tickets ?

No. We won’t be able to. If you like us to do seperate hosting companies under separate control panel, please make three orders.

Do you have any other offers ?

Visit our website, order any monthly plan and get 25% discount. Coupon code is ” I_LOVE_MY_CUSTOMERS ”

NB : Offer is valid till 16th May.