Per Ticket Plan
Per Server Plan
Live Chat Support
Starter - upto 5 servers
Small [5-25 servers]
Medium [25-100 servers]
Large [100+ servers]
3rd Party Software Installations
PCI DSS Scan Resolution
Server Forensics and Hack Recovery
Per Incident Support
Technical Support Teams
- Quasi Dedicated Support
Sales/Billing Support Teams
Live Chat Support Teams
- Level 1 - Soldier
- Level 2 - Warrior
- Level 3 - Commander
- Level 3E - Zen Master
Security / Abuse Specialist
- Billing / Sales
- UI Designer
- Graphic Designer
Cluster Management (HA & LB)
Life @ SS
Voice of Customers
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Server Migration to DirectAdmin control panel happens during facility change or resource refreshments. Migrations involving different control panels such as cPanel to DA, Plesk to DirectAdmin etc. involves great deal of work due to the application architectures difference. Retaining the core application functionalities and server customizations such as custom DNS zone records, software compatibilities, mail server management, MySQL server optimization, hosting package customization, reseller account management, custom name servers etc. requires sound knowledge in both source and destination control panels.
Our migration team with their excellent knowledge in multiple control panels, high level of technical expertize and highly competent post migration assistance makes server migrations to DirectAdmin servers a cakewalk experience.
Continuous 24/7 DirectAdmin server monitoring is performed through Nagios monitoring system at regular intervals for host status, service availability, server load, mail queue, server resources, network status, bandwidth usage etc. and appropriate action will be taken upon notification.
In addition to the specified monitoring parameters, we monitor and handle various DirectAdmin related issue notifications either from the DA software or Vendor such as stalled application updates, failed service restarts, package updates etc. in a responsive way.
SupportSages offers 24/7 server and service monitoring with instant response to your DirectAdmin server alerts around the clock through its highly dedicated monitoring support team.
Do you own a DA server and using for web hosting services? Obviously you need a professional and experienced technical support team to manage your desk. Our DirectAdmin helpdesk support plan provides expert webhosting technical support for your DirectAdmin webhosting technical issues with guaranteed response and resolution time.
Our DA helpdesk support plan offers helpdesk support with guaranteed response and resolution time for all levels of technical support for your DirectAdmin web hosting server issues on server basis. This transparent or white labeled helpdesk support is provided through highly competent, professionally trained helpdesk support professionals with excellent knowledge in DirectAdmin servers and hosting industry.
Our 24/7 DirectAdmin server management includes 24/7 Server Monitoring, Disaster Recovery, Unlimited Server Administration Time, Unlimited Administration Tickets and various DirectAdmin related tasks (eg: theme installation, installation of third party plugins, basic server optimization) you would like us to do i!
Proficient experience in Linux server administration and web hosting support, in-depth knowledge in web hosting industry requirements, expertize in DirectAdmin control panel etc. equips our DirectAdmin experts help you to effectively manage your web hosting servers through proper customization and optimization of DA servers and services.
InterWorx with its simple design and powerful features is getting popularity in the webhosting industry. InterWorx installation and configuration is the very first step in exploring the simple still powerful features of this application.
InterWorx web hosting control panel has two panels, NodeWorx which is the admin back end for admins and resellers, and SiteWorx which is the user front end. InterWorx uses Djbdns as DNS server and is much more faster than Bind. InterWorx’s full ipv6 support makes IP management much more easier.
Our team of InterWorx support admins performs installation and customization of InterWorx webhosting control panel at affordable prices.
/ Per Account
This InterWorx account migration support plan covers migration of hosting accounts, addon domains, reseller account, custom application, data bases, mail etc from a source InterWorx server to another InterWorx server. Detailed analysis, proper planning, scheduling and expert execution ensures minimal or no downtime during live InterWorx account migrations.
This account migration plan for InterWorx servers is widely subscribed for web hosting account migrations, VPS account migrations, Reseller account migrations and per account migrations.
Migration of accounts across different control panels and operating systems is bit complex and may create compatibility issues due to their architecture difference, especially with mails and databases. Expert assistance for account migrations to InterWorx servers from popular control panels such as Parallels Plesk, DirectAdmin, Webmin/Virtualmin, ZPanel, ISPConfig, cPanel etc. hosted on Windows or Linux servers is covered under this plan.
The migration team performs various compatibility checks and performs the migrations through implementation of time tested migration schema and multi-stage evaluation process. Availability of post migration assistance for the transfered accounts helps you to ensure maximum functionalities and smooth migration process at an affordable cost.
Plesk installation is the first step towards equipping your web hosting company with the functionalities of a control panel for commercial web hosting. Installation of Plesk is relatively an easier task, but if you experience any issues during Plesk installation and configurations, the plan is the right one.
The plan provides our Plesk experts assistance in areas such as control panel configuration, access restrictions, basic service management, QMAIL, POSTFIX, firewall configurations etc. This Plesk support plan offers 24/7 availability of Plesk experts at an affordable rate.The plan is quite popular among start up hosting companies and managed hosting providers due to its cross platform compatibility and feasibility.
Our Plesk account migration plan assists you with the migration of web hosting accounts, addon domains, reseller accounts, custom applications, databases, mails etc. from a Plesk server to another Plesk server. Detailed requirement analysis, proper planning, scheduling and expert execution ensures minimal or no downtime during live Plesk account migration.
Our team of Plesk migration experts perform various pre migration checks and takes necessary steps to avoid any compatibility issues due to version difference or custom settings across the Plesk servers involved. Efficient follow ups in the form of post migration assistance and immediate access to Plesk technical support team, assures a smooth and a low impact migration.