Help Desk Support – Level 1 Level 1 Helpdesk Support plan is ideal for those who needs a frontline support for the technical, billing, sales or for all the helpdesk support you require.
Help Desk Support – Level 0 Level 0 Helpdesk Support plan is ideal for resellers who purchase reseller hosting from bigger web hosting providers and gone beyond one man show or needs a 24/7 frontline support
Help Desk Support – Level 2 Level 2 Helpdesk Support handle issues that Level 1 escalates. The resolution process requires deeper level investigations and access to various configuration files.
Level1 Linux Support Tickets The plan avails you the service of our 24/7 linux technical support team by purchasing the required amount of level1 tickets with a validity of one month.
Virtualization Support – Hyper -V Our team of Hyper-V experts provides complete virtualization management through professional Hyper-Vsupport for node management and VM management plan.
Server Migration – ZPanel to ZPanel Detailed analysis, proper execution and efficient follow ups in the form of post migration assistance makes our ZPanel migration team to ensure complete server migration without any performance glitch
Server Migration – ZPanel to Non-Zpanel Our migration team with highly competent, experienced level3 server admins with in-depth knowledge in various hosting control panels performs and ensures smooth migration to ZPanel servers.
DirectAdmin – Server Hardening SupportSages with its expertize in security related operations, helps you to secure your DirectAdmin servers to provide a secure, stable and robust hosting environment for your clients.
DirectAdmin- R1Soft Backup The plan offers our expert assistance for setting up of R1Soft backup system for your DA servers such as initial backup configuration, backup monitoring and pro-active actions during backup failures.
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