Published on : May 8, 2009 by Maddy Mattocks
Spirituality in a Technical blog ??? True. As we describe ourself in Twitter We are a web hosting technical support and server management firm with a tinge of spirituality. Wohoo. But we are hereby passing on a story or a piece of wisdom by one of the Indian Sages. No attempts are made to compare […]
Published on : April 16, 2009 by Faheem P.
Customer service complaints are a part of the territory when you deal with the public. There are many reasons why you may receive a complaint;But as a server support company, in the final analysis, the reasons inevitably involve an unreasonable expectation of some sort or some type of miscommunication. Customer service issues can be successfully […]
Published on : April 12, 2009 by Faheem P.
We are into webhosting customer support and we know that the customer is the blood-line of any industry. Customer Satisfaction involves the extent or the degree to which, a company’s services meet the requirements of its customer. It is mandatory for the companies to measure their customer satisfaction, and to continually improve this satisfaction index. […]
