Instant access to professionally trained dedicated sales staff can help you with introduction or promotion of products and services such as Shared web hosting, reseller hosting, vps servers, ssl certificates, dedicated IP etc. Each sales support operator is capable to accept and review orders according to the predetermined evaluation parameters and are familiar with multiple payment methods such as Bitcoin, Credit card, PayPal, Alipay etc. and can perform activities such as account set up and activation.
A dedicated billing staff will help you with invoices generation, due date extension, account suspension, service renewals, billing address verification, contact details modification, affiliate programs, specials/coupon discounts, login issues, domain ID protection management, package modification, transfer of ownership, subscription activation, cancellation of service, payment refunds etc. Each dedicated billing operator under goes custom training and are familiar with common billing software solutions such as WHMCS, Blesta, Parallels Plesk Billing, HostBill, ClientExec, Parallels Customer & Business Manager and so on.
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