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Have a phishing page? Dive in to know more!!!

Tags: domainphishingwebmaster

Published on : December 20, 2016 by

Have a phishing page? Dive in to know more!!!

When one hears about phishing in websites they know that something fishy is going on with it. For all of those who doesn’t know about phishing, you may want to look into this. What is phishing and why one should be concerned about it? Phishing is a way of getting sensitive information such as usernames, passwords, […]

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Bitcoin Mining

Tags: bitcoinbitcoin mining

Published on : December 12, 2016 by

Bitcoin Mining

In Part 1 of the article, Bitcoin Introduction, we discussed how to send and receive Bitcoins. If you skipped or would like to read it again, you can find it here Once Bitcoin transaction is propagated on the bitcoin network, it does not become part of the shared ledger (the blockchain) until it is verified and […]

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Remote Infrastructure Management – Juniper SRX 210 – SSH connection disconnected leaving stale connections

Tags: Juniper router managementremote infrastructure managementrouter setupswitch management

Published on : August 13, 2016 by

Remote Infrastructure Management – Juniper SRX 210 – SSH connection disconnected leaving stale connections

As a part of our remote infrastructure management services, while trying to configure a Juniper Series (JunOS which is based on FreeBSD) you may get an error saying a similar message to below This is because you may have an SSH connection which could have disconnected while in the configuration mode. You can disconnect the […]

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Turn clients to Fans – Part 4 – Keep Reinventing Yourself

Tags: cloud supportcustomer supporthosting support adminoutsourced supportwebhosting support

Published on : July 20, 2016 by

Turn clients  to Fans – Part 4 – Keep Reinventing Yourself

We have been discussing about  how to  interact with the customer and help him in an effective way in the previous posts ( Part-1 , Part -2  , Part -3 ).  Being humans, we have our own set of limitations and are prone to make mistakes. If you keep a dump ear to your critics, […]

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Turn your Clients to Fans – Part 3 – Work With the Client

Tags: client managementCustomer Carecustomer supportdedicated staffoutsourced supportserver administrationwebhosting support

Published on : July 18, 2016 by

Turn your Clients to Fans – Part 3 – Work With the Client

Once you started working on the issues, you may encounter situations which can’t be handled by your technical skills alone. The client might have some emotional/sentimental reasons for a particular issue and where you should showcase your skills in responsive customer support to make the client comfortable. Even though the client’s demand is beyond your […]

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