Building a brand requires active involvement, time and perseverance. You might have ventured into web hosting business with great confidence in your server management skills and creative ideas to augment business growth. Sometimes, occasional hiccups can happen to the quality of customer support as you may be forced to devote more on server management and brand promotional activities.
Your occasional unavailability in the support channels such as helpdesk and live chat too can deter potential clients from buying your products. Customers are the reason for the existence of the business and their unhappiness will significantly affect your brand’s growth perspectives.
Our 24/7 Helpdesk and Live chat support plan offers 24/7 expert Helpdesk support and Live chat support with guaranteed response time. This is a per server plan which offers unlimited Helpdesk support for L1, L2 and L3 tickets and Live chat support for Sales,Technical and Product support at highly cost effective price.
Unlimited L1, L2 and L3 Helpdesk Ticket support
Unlimited domains per server
Guaranteed response time of 30 Minutes
Average Resolution time of 6 hours
Live Chat Support :-
Unlimited Level1 Technical Support
Unlimited Pre-Sales Support
Unlimited Product Support ( Basic Support Only)
Control Panels : cPanel, Plesk, DirectAdmin
Operating System : Linux
Best Suited For : WebHosting companies with rapidly growing client base with regular sales promotional activities.