A Level1 dedicated technical support team ensures 24/7 availability of industry certified server administrators to provide complete help desk support, server monitoring and server administration for your web hosting servers. This four member Level1 dedicated technical support team with its core competency in web hosting support, server administration and communication skills, enables you to provide 24/7 transparent web hosting server support at affordable price.

This dedicated support team plan offers 24/7 support for basic technical support, Level2 web hosting issue management, server support with guaranteed response time of 15 minutes and average resolution time of 6 hours. A dedicated team entitles you for dedicated communication channels such as instant chat communication with the dedicated admin, direct access to management, regular shift work reports, shift roster availability, monthly quality assurance reports on request etc..

This dedicated hosting support team plan offers great flexibility in terms of features and prices and is quite popular among startups, shared and reseller hosting companies.

Shared live chat support team plan provides dedicated 24/7 unlimited live chat support for the clients at a highly affordable rate. Such a live chat support team consists of four live chat admins who are specially trained for efficient customer communication through instant live chats. You may also provide custom training to the live chat team so that they can provide transparent live chat support identical to a dedicated chat support team. The team is competent to handle majority of Sales/Billing and technical issues with high level of professionalism.

This live chat support team is highly cost effective as it blends the quality of dedicated live chat support with the feasibility of shared team. Here the team is shared between clients of different time zone to reduce the possibility of simultaneously busy chat queues. The chat professionals work at par with a dedicated chat operator and the delivery quality often makes you forget about the shared nature of the team.

If you are into active VPS webhosting business and are looking for quality webhosting support, this per vps  commercial vps support for webhosting plan is the ideal one. This comprehensive per VPS support plan provides 24/7 unlimited helpdesk support, VPS monitoring, software installations and free server administration hours.

The webhosting helpdesk support covers Level1 technical issues, Level2 webhosting support and escalations to Level3  server administration team upon necessity. Basic server administration operations such as VPS reboots and escalation to VPS node provider too is included with the plan. Transparent helpdesk support, 30 minutes average response time, free server monitoring and flexibility to enhance plan features using addons such as Security Audit,live chat support etc. makes this a perfect plan for all levels of VPS hosting

A  webhosting technical helpdesk will have different type of issues with varying complexity levels. There are situations where the basic support team fails to resolve an issue and needs expert assistance. Our advanced helpdesk support plan offers experienced server administrators involvement with such level3 issues.

Level 3 admin performs more sophisticated operations and handles escalated issues compared to Level 1 and Level 2 techs. Each L3 tech posses excellent trouble shooting and analytical skills. They stay tuned with the industry changes and it helps them to take informed decisions whenever required.

Besides having the ability to deploy solutions to new problems, a Level 3 tech with SupportSages has technical expertise  for solving difficult issues for 99% of issues. They are second most in our organization, because we have a Level 3 escalation team also available who has more than or an average of 7+ years of experience in the web hosting industry.

Our team of DirectAdmin administrators has in and out knowledge in DA enabled servers and are capable to understand and perform much complex and sophisticated server operations with high level of professional competency and quality. Years of experience in server administration, web hosting support etc. make them confident to handle all sorts of critical situations and server administration with the required expertize. Our hourly DirectAdmin server management plan enables you to avail our expert assistance for your DirectAdmin server issues, when you are in need.

SupportSages is highly competent in analysis, assessment and execution of various server operations and it reduces the time required for any such operations. This makes the plan highly cost effective and is the right one to depend for an issue with your DirectAdmin server.

Our team of Plesk administrators has in and out knowledge in Plesk systems and are capable to understand and perform much complex and sophisticated server operations with high level of professional competency and quality. Years of experience in server administration, web hosting support etc. make them confident to handle all sorts of critical situations and server administration with the required expertize. You can avail the expertize of the team even for an hour for your Plesk server management through hourly Plesk server administration plan.

Our Plesk experts are highly competent in analysis, assessment and execution of various server operations and it reduces the time required for any such operations. This makes the plan highly cost effective and is the right one to depend to resolve a vexing issue with your Plesk server.

Do you have a vexing issue with your cPanel server? Let our cPanel specialists take care of it for you. Each admin in our server administration team posses industry certifications and has years of profound server administration experience. Their high level of technical competency and analytical skills enables them to identify and trouble shoot issues in a faster way.  It makes the cPanel hourly server administration plan, a highly popular plan among all sectors of web hosting business.

Years of experience in cPanel server administration and web hosting support makes the server administrators authorities in cPanel servers and issues. Availability of such experts for hourly server administration makes this plan quite popular and cost effective for cPanel server administration.

The plan primarily focuses the needs of the custom deployments with enterprise level Proxmox operations such as High Availability clusters, internal private networks etc. The support is restricted to the vendors and their custom set ups only.  For eg. Let us assume that one of the  VPSes on the node is used by your development team and it experiences issues, you can contact us through our helpdesk and we will work on it. But the support is not available for the issues of a website hosted on one of the resold VPSes, which is being used for commercial web hosting by the VPS owner.

The paln also offers  management of  your advanced Proxmox set ups such as HA Cluster, bridge networking, firewall configuration, antivirus installation, KVM and OpenVZ configuration for VE management etc. at highly affordable cost.

This dedicated level2 server administrator plan offers the availability of vendor certified, professionally trained, technically competent, scripting experts for your webhosting support and server administration at affordable price. Each remote server admin available under this category has an experience of more than one year in the hosting industry and are proficient in multiple operating systems and control panels such as cPanel, Plesk,DirectAdmin etc.

Their extensive knowledge in web hosting support and server administration makes them competent to lead and supervise a team of admins to perform operations such as Level1 technical support, server administration, web hosting Level2 support, server migrations, service management, server monitoring, bash scripting, advanced level3 server administration, task automation using Perl scripts, Python development, server reboots, DC communications, hack recovery, security audit, custom server settings etc. Custom training for your requirements and environments equips the hired admins to deliver truly transparent support without any quality deviations.