Per Ticket Plan
Per Server Plan
Live Chat Support
Starter - upto 5 servers
Small [5-25 servers]
Medium [25-100 servers]
Large [100+ servers]
3rd Party Software Installations
PCI DSS Scan Resolution
Server Forensics and Hack Recovery
Per Incident Support
Technical Support Teams
- Quasi Dedicated Support
Sales/Billing Support Teams
Live Chat Support Teams
- Level 1 - Soldier
- Level 2 - Warrior
- Level 3 - Commander
- Level 3E - Zen Master
Security / Abuse Specialist
- Billing / Sales
- UI Designer
- Graphic Designer
Cluster Management (HA & LB)
Life @ SS
Voice of Customers
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This exclusive VPS node management plan provides node management for your VPS node. The plan offers assistance for setting up of hypervisors for bare metal and operating system-level virtualizations, Control Panel Installation, VPS creation and management, basic node monitoring, DC escalations, OS module management, Unlimited Node issues support, VPS migrations, server recovery, data backup, 3rd party application installation etc. are covered here.
Our team of virtualization experts provide highly competent support for common virtualization technologies such as VMware, Xen, Proxmox, Hyper-V, OpenVZ, KVM, VirtualBox, Parallels Virtuozzo Containers etc, with guaranteed response and resolution time.
Please note that VPS node management and VPS support for providersare two different but highly interlinked plans. For the management of VPSes under this node, you would need to purchase the per VPS plan.
Live chat support for VPS node provides 24/7 virtualization support for VPS node along with the VPSes hosted on it over chat. The VPS live chat support enables you to provide transparent live chat support for technical, billing and sales issues. This live chat support plan covers unlimited domains per VPS server and supports all commercial and custom live chat support systems.
Our VPS live chat support team of virtualization and webhosting experts resolve majority of Level1 VPS issues through live chat and perform escalations whenever required. Availability of monthly chat usage report and addons to reclaim the unused chats equips the plan to be a transparent and affordable live chat support option.
This highly cost effective live chat plan is one of the most preferred live chat support plans for the VPS providers who clearly understand the benefits of chat support.
one time (min. 2 nodes)
Proxmox boxes can be clustered together to build a High Available (HA) cluster. Clustering allows work load balance across hosts and centralized management of virtual machines. Ability to perform real-time live migration of virtual machines across nodes, even during hardware failures assures continuous service availability . This makes the cluster a High Availability virtualization cluster. Live migrations across nodes allows the system administrator for capacity scaling with almost no downtime.
Our Proxmox virtualization support team helps you in setting up a high available virtualization system for bare metal virtualization and Operating system level virtualization.
The plan primarily focuses the needs of the custom deployments with enterprise level Proxmox operations such as High Availability clusters, internal private networks etc. The support is restricted to the vendors and their custom set ups only. For eg. Let us assume that one of the VPSes on the node is used by your development team and it experiences issues, you can contact us through our helpdesk and we will work on it. But the support is not available for the issues of a website hosted on one of the resold VPSes, which is being used for commercial web hosting by the VPS owner.
The paln also offers management of your advanced Proxmox set ups such as HA Cluster, bridge networking, firewall configuration, antivirus installation, KVM and OpenVZ configuration for VE management etc. at highly affordable cost.
Complete node management with more emphasis on core operation such as node setup, hypervisor installation, node and VPS monitoring, VPS template creation, IP management, Hardware Node administration, Resource Management, firewall installation & configuration etc. makes this plan stand out from other node management plans. Apart from these, the plan also covers routine VPS operations such as Applying Patches and Updates, VPS creation and Management, data migration etc.
Availability of highly efficient virtualization experts, unlimited server administration hours, unlimited VPS management inside the node etc. makes this plan quite appealing and assures you peace of mind through delivery of highly optimized VPS nodes with high uptime.