Account Migration – Non-cPanel to cPanel
Account migration to cPanel server from other popular control panels, involves multiple steps and post migration operations. The migrations can create compatibility issues due to their format differences, especially with mails and databases.
This plan covers migrations from popular control panels such as Parallels Plesk, DirectAdmin, Webmin/Virtualmin, ZPanel, ISPConfig, OpenPanel etc hosted on Windows or Linux servers to cPanel servers with minimal compatibility and downtime issues. This outsourced migration plan with its time tested and foolproof migration schema ensures complete and low impact migration at an affordable cost.
cPanel Server Migration – Homogeneous
Server migrations provide you the opportunity to build a scalable hosting architecture for the future with a better server architecture and computational power. Server Migrations are widely performed during facility changes such as DC switching, in the event of possible HardWare issues and capacity expansions. Server migrations can be complex as it requires recreation of existing system on a new server hardware while retaining application functionalities with a smooth switch from the old server to the new server. Our team of cPanel experts performs cPanel server migration with highest level of technical competency with minimal or no service interruptions.
Our cPanel to cPanel server migration involves installation and setting up of cPanel/WHM on the new server, cPanel account backup generation and transfer, cPanel account restore, IP migration, DNS modifications, DNS cluster set up, main server IP change, SSL re-installation, cron migrations, replicating php and apache settings, migration of custom applications, MySQL server optimization, backup configuration, cPanel license activation etc. Our team of cPanel certified migration experts with the support of DevOPs ensure a trouble free cPanel server migrations with minimal downtime and low service impacts through proper planning, execution and testing methodologies.
cPanel Server Migration – Heterogeneous
Server Migrations are widely performed during facility changes such as DC switching, anticipated HardWare issues, capacity expansions in the form of better server architecture and computational power etc. Recreation of the existing system on a new server hardware while retaining application functionalities makes server migrations a bit complex operation, especially if the applications or environment involved are different or heterogeneous. Team SupportSages with its team of migration specialists in various control panels, ensures trouble free and low impact server migration to cPanel servers from various control panels.
Migrations involving different control panels such as Plesk to cPanel, DirectAdmin to cPanel etc. are not straight forward and requires a lot of post migration assistance. For instance, migration from a cPanel to Plesk server requires further involvement in areas such as Horde address book migrations, custom DNS zone records, software compatibilities, mail server management, MySQL server optimization, hosting package customization, reseller account management, custom name servers etc.
cPanel – 24/7 Server Monitoring
Our cPanel server monitoring plan assures nagios based 24x7x365 service monitoring with check intervals as 2-30 minutes depending on the service and execution of appropriate actions in accordance with the alerts received.
Each cPanel server will be regularly monitored for host status, service availability, server load, mail queue, server resources, network status, bandwidth usage etc. and will be taken appropriate action upon notification. In addition to the specified monitoring parameters, we monitor and handle various cPanel related issues notified though cPanel alert mails such as stalled cPanel updates,failed service restarts etc. in a timely way.
SupportSages offers 24/7 server and service monitoring with instant response to your cPanel server alerts around the clock through its highly dedicated monitoring support team.
cPanel – 24/7 Server Management
cPanel Server Management Services
SupportSages offers exclusive 24/7 cPanel server management plan which covers 24/7 Server Monitoring, Disaster Recovery, Unlimited Server Administration, Unlimited Administration Tickets, server optimization, cluster setup, cPanel support etc. Our team of cPanel experts help you to effectively manage your web hosting servers through their proficient experience in Linux server administration and web hosting support.
The team with their in depth knowledge in web hosting industry requirements equips you for niche markets and purposes through proper customization and optimization of cPanel servers and services. Unlimited server administration support, 24/7 availability of cPanel experts, efficient communication with cPanel support etc. makes this plan highly cost effective and productive web hosting server management plan for cPanel servers.
cPanel – 24/7 Helpdesk Support
Do you own a cPanel server and using for web hosting services? Obviously you need a professional and experienced technical support team to manage your desk. SupportSages with its cPanel certified technical support team offers you highly competent cPanel helpdesk support with guaranteed response and resolution time. Each admin in helpdesk support team undergoes highly focused training for helpdesk administration which enables them to provide professional web hosting helpdesk support with the same quality of an in house team.
The plan covers all levels of technical support which varies from Level1 helpdesk support, Level2 web hosting support and advanced Level3 helpdesk and application support. Expert and professional cPanel helpdesk support, 24/7 availability, multiple level of technical expertize etc. makes this plan one of the most popular technical support plans.
cPanel – Server Hardening
Server security is one of the most crucial aspects in server stability and uptime. Due to its wide acceptance and exposure, cPanel web hosting servers are widely targeted for attacks and hence a proper security policy implementation is absolute necessity. SupportSages with its solid experience in security related operations, provides expert assistance for cPanel server hardening to provide a secure, stable and robust hosting environment for your clients.
Regular security implementations such as cPanel hardening, LFD, CSF, iptables administration, ssh tweaking etc. are performed along with advanced and custom firewall and security set ups and configurations. Server and application hardening operations such as application vulnerability resolution, software updates, malware detection and removal, access restrictions, network security enhancement etc. too are covered under this plan.
Backup Management
Data security and data backup availability are critical for any organization. Our backup management plan supports all types of backup methodologies such as full backups, incremental backups, differential backup, mirror backup, Continuous data protection (CDP) and application driven backups like cPanel backups, Plesk backups, DA backups, R1soft backup etc.
The plan covers operations such as backup server setup, scheduling of backup, data encryption and verification of backups generated, backup agent software management, bandwidth monitoring, backup server security administration, remote backup setup, capacity planning for backup system etc. To ensure continuous data availability and reliability the plan offers regular manual monitoring and follow up of backup cron notifications, disk space verification checks, network performance analysis, access and privilege restrictions, backup server health evaluation etc.
Ability to include custom backups such a MySQL db, Mails, application data etc makes this affordable plan an essential one for those who values their customer’s data.
Server Administration – Dedicated Team
A team of dedicated server administrators assures 24/7 availability of experts for all levels of your server management requirements. Such a dedicated server administration team is constituted from a pool of seasoned administrators who are proficient in multiple OSes like Windows, Linux, FreeBSD, Solaris and has the skills to develop scripts using bash, sh, Perl, Python and Ruby.
Their expertize and experience in core server administration and web hosting support, makes them competent to handle all levels of escalated server issues. A dedicated server admin team is commonly used for advanced server administration operations like application and server setups, fail over and redundancy system management, basic and custom network administration, Server and network outage management, disaster recovery, resource scaling, infrastructure consultancy, kernel tweaking, security enhancements, server optimization, vulnerability identification and resolution etc.