Published on : June 25, 2010 by Vipin R.N
Since we are providing VPS management service to our clients, sometimes the clients may raise support tickets saying that they are not able to access cPanel, WHM or webmail on their VPS. The error was, How to solve this Pre-Requisites : You should have Shell access (as root) to the Node server. Mostly this happens […]
Published on : May 25, 2010 by Vipin R.N
Since we are in VPS management service, sometimes we need to add or remove an IP address in the VPS. Prerequisites You need Node Server access for these (then only you can manage those VPS), that too SSH root access. The VPS should be either OpenVZ or Virtuozzo. Steps Say we are logged into the […]
Published on : September 12, 2009 by George K.
We are into Virtuozzo Management and sometimes we have come across the following OpenVPN issues on a OpenVZ / Virtuozzo enabled VPS. Let us discuss them, Error Note: Cannot open TUN/TAP dev /dev/net/tun: Permission denied (errno=13) Just follow the KB at http://wiki.openvz.org/VPN_via_the_TUN/TAP_device Error Note: Cannot set tx queue length on tun0: Operation not permitted (errno=1) […]
Published on : June 10, 2009 by George K.
We are into DirectAdmin management service and when one of our clients, Mr. Xavier opened an issue with us regarding the Usage stats not being shown, we were certain that this is a bug with DirectAdmin in the way how its license are read. We changed the ethernet_dev in directadmin.conf, but that didn’t work out. […]
Published on : May 23, 2009 by George K.
As a cPanel server support company, we have come across the issue with Adding packages from WHM or editing the reseller privileges on a x86_64 architecture sometimes, Take a look at how to resolve the issue. As usual, start by checking the error log of cPanel at /usr/local/cpanel/logs/error_log 2009-05-23 15:44:24 info [whostmgr2] [28346] Waiting for […]
