left_qoute A person who never made a mistake never tried anything new - Albert Einstein right_qoute

The Level 2 support plan is ideal for relatively busy support queues. The plan suits for shared servers where service related issues are quite common.

Level II Sage – Warrior Plan

  • Good level of technology exposure
  • Excellent in at least one OS & good in many others
  • Excellent in BASH Scripting & intermediate in Perl / PHP / Python
  • Server Migration
  • Service Management
  • Server Reboot
  • Log Analysis
  • Can supervise a three member team
  • Basic server administration
  • Daily shift report
  • Console access
  • 40-70 Level I tickets
  • 20-50 Level II tickets
  • 10-20 Level III tickets
$0.000 items