Night Hour Hosting Support | Night Shift Web Hosting Support Plan

To give pleasure to a single heart by a single act is better than a thousand heads bowing in prayer - Mahatma Gandhi

Night Shift Support

No doubt, 24×7 support availability is one of the key elements for your customer satisfaction. Assuring dedicated, expert, viable hosting support and sever administration during non-business hours is a daunting task. It is especially difficult if your clients are of different time zones.

Our dedicated night hour hosting support plan provides all levels of helpdesk support and server management during nights, so that you continue to enjoy your sleep irrespective of any server outages or busy ticket queues during mid nights or at the wee hours of the day.

Features	NightJars ₹48000 /per month	Owls ₹96000 /per month	BatHawks ₹144000 /per month
Tickets per day	20 L1/ 5 L2 / 2 L3	25 L1 / 10 L2 / 4 L3	30L1i / 15i L2 /8 L3
Level of engineers	L1	L2	L3
Unlimited servers	Yes	Yes	Yes
Datacenter contact	Phone/Chat/Email	Phone/Chat/Email	Phone/Chat/Email
Can call you in emergencies	Yes	Yes	Yes
Vendor Certified Engineers	Yes	Yes	Yes
Data migration	Websites	Servers	Datacenter
Team Setup time	< 3 days	< 3 days	< 3 days
Response time guarantee	< 15 mins	< 15 mins	< 15 mins
Resolution time guarantee	6 hours (99%)	3 hours (98%)	1 hour (95%)
No Setup fees	Yes	Yes	Yes
Total number of staffs (including AM)	3	3	3
Monthly pricing	₹48000	₹96000	₹144000

Have a custom requirement or need a mix of L1+L2+L3 ? Let us know!

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