Only when one takes the risk of getting a few scars, does one gain the opportunity of winning stars - Kochouseph chittilappilly
Uninterrupted service delivery can only be assured through constant monitoring of services and servers. System monitoring and administration is a critical aspect to the successful operations of most businesses and with a inhouse team, costs involved in this process is high and that’s where low cost manual monitoring comes into picture.
Our server monitoring services has two variants – Reactive and Proactive monitoring. It is our specialized WAST team who does the 24/7 manual monitoring of your servers.
1. Complete root access to the servers (Optional)
2. Fill up the initial questionnaire so that we under what needs to be done in case a service is down.
3. DC contact details
4. Your / Emergency contact details, including phone number which we can call in situations where DC response is slow.
Ans:You would need to order the extra sysadmin hours. But no worries, in case of emergency situations we don't wait till you order. We simply fix the issue.