Steps to Remove blocked IP addresses in WHMCS

Tags: ip blockphpmyadminRemove blocked IPWHMCS

Published on: December 27, 2016 by Midhun A M

Steps to Remove blocked IP addresses in WHMCS


WHMCS is an all-in-one client management, billing & support solution for online businesses. Sometimes public IP of users might be blocked in WHMCS, in such cases, we need to lift the IP ban manually rather than waiting for years to get the block lifted by itself. Let us see the steps to remove blocked IP addresses in WHMCS.

Steps to unblock an IP

WHMCS only allows three unsuccessful login attempts from an IP address by its default configuration.

After the third failed login attempt, the local IP address will be blocked on the server for this incident. Usually, the removal of blocked IP addresses from the database happens in a predefined interval of time.

If you want to remove blocked IP addresses instantly, please do the following steps:

Step 1: Log into the cPanel for your WHMCS installation

Step 2: Click on PhpMyAdmin under Databases tab.


Step 3: Select WHMCS’s database.

Step 4: Browse the table “tblbannedips.”


Step 5: Click on tblbannedips and search for the banned IP address.


Step 6: Click the “Delete” button.

That’s should do it.

Please try to log in once again. Hopefully, everything should be fine.

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Category : cPanel, Howtos, Linux

Midhun A M

Midhun A M

Midhun is a tech enthusiast who is always ready to learn new technologies. His current focus revolves around the System Administration world, his never ending passion for technologies always keeps him active in other areas as well. He is currently working as a Junior Systems Engineer at SupportSages.

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