A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty – Winston Churchill
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Virtualization is a method of partitioning a physical server into multiple virtual servers or VPSes. A VPS node is the mother-server where all VPS are hosted. This is basically a high end server with a virtualization software installed and configured for hosting Virtual Private Servers.
A virtual private server (VPS) is a virtual machine configured in a node. A VPS runs its own copy of an operating system and works similar to a physical server, but priced lower due to the resource sharing nature.
Ans:The simple answer is flexibility. Conventional predefined plans follows flat pricing and lacks scalability ie a provider with 20 VPSes and 2 VPS are charged equally. Inclusion of optional features such as monitoring, security etc for VPS too are restricted as per the plan features. Our plan offers scalability and the liberty to choose the required features without any plan predisposition.
Ans:Under normal situations, answer is negative. If the number of issues exceeds the limit in a regular pattern, you may need to talk with the customer and move him to VPS for Owners plan (under you) or to per ticket plan. This limitation is imposed for those who uses VPSes for web hosting and simply forwards all their customer's tickets (including Level 1) to us.