left_qoute When courage, persistence, faith, and action meets, they wipe out the fear that holds us back from achieving our greatest level of success - Karlene Sinclair-Robinson right_qoute

DataCenter

SupportSages provides you with a complete remote set of hands and eyes to support your IT staff when they can’t be there. Other than what a normal system administrator do, DataCenter trained administrators are good in below mentioned tasks as well.

Server Migrations

Our technical staff has hundreds of years of combined hosting industry experience in data center relocation which will make it easy for you.

Remote Datacenter Monitoring

We can do datacenter monitoring by using tools/devices which does SNMP monitoring, environment monitoring, equipment monitoring.

Security Patches

We act fast on vulnerabilities like HeartBleed, Shellshock etc.

Network Abuse Handling

They can forward, manage and help your client’s technicians to resolve the issue.

What rest can we do!

  • Rebooting or power cycling of equipment
  • Reset frozen remote session
  • Remote OS installations
  • Disaster recovery for your clients
  • Software and Hardware Error Diagnosis
  • Hardens & Patches the devices to ensure continued meeting of compliance standards
  • Strict adherence to defined policies, processes and procedures
  • Maintain and manage SOPs and Operational Runbooks as per the policies.
  • Ensure that tickets raised in the shift are closed as per SLA and if not escalate as per the escalation matrix defined.

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