Reliable, Secure and Cost -
Optimized Cloud Operations.

Running workloads in the cloud is easy, running them reliably, securely, and cost effectively every day is not. Our CloudOps as a Service takes full ownership of your day-2 cloud operations, ensuring your infrastructure stays available, secure, compliant, and optimized, while your teams focus on building and growing the business.

Illustration of our story
cloudops-as-service

What is CloudOps as a Service?

And, who’s it for!

CloudOps as a Service is a fully managed cloud operations model where we proactively monitor, manage, secure, and optimize your cloud environment across AWS, Azure, and GCP.

From 24×7 monitoring to incident response, cost optimization, security operations, and backups, we act as your extended cloud operations team.

  • Businesses running production workloads
  • Startups & SaaS companies without a dedicated Ops team
  • Enterprises looking to reduce downtime and cloud spend
  • Teams needing compliance & security visibility

What’s included in our CloudOps plan

Comprehensive service categories we help you adopt and optimize.

Infrastructure Operations

Infrastructure Operations

  • Cloud account & resource management
  • Compute, storage, networking operations
  • Scaling, patching & capacity planning
24×7 Monitoring & Alerting

24×7 Monitoring & Alerting

  • Infrastructure & application monitoring
  • Centralized logging & dashboard
  • Proactive alerting via Email / Slack / Teams
  • SLA, uptime & performance tracking
Incident Management & Support

Incident Management & Support

  • 24×7 or business hours support
  • Incident triage & resolution
  • Root Cause Analysis (RCA)
  • Post incident reports & recommendations
Security Operations (SecOps)

Security Operations (SecOps)

  • IAM access reviews
  • Firewall & security group monitoring
  • Vulnerability & threat monitoring
  • Security Hub / Defender / GuardDuty alerts
  • Compliance checks (CIS, SOC2, ISO)
Cost Optimization (FinOps)

Cost Optimization (FinOps)

  • Cloud cost visibility & alerts
  • Rightsizing recommendations
  • Reserved Instances & Savings Plans
  • Storage lifecycle optimization
  • Monthly cost optimization reports
Backup & Disaster Recovery

Backup & Disaster Recovery

  • Automated backup management
  • Backup validation & restore testing
  • Disaster Recovery planning
  • RTO / RPO definition & review
Change & Maintenance Management

Change & Maintenance Management

  • Planned changes & maintenance windows
  • Infrastructure change tracking
  • Rollback & recovery planning
  • Configuration drift detection
Reporting & Documentation

Reporting & Documentation

  • Weekly / monthly operational reports
  • Availability, cost & security metrics
  • Architecture diagrams
  • SOPs & runbooks

CloudOps Plans

Cloud Accounts

1

Up to 3

Up to 5

Resources Managed

Up to 10

Up to 50

Up to 150

Monitoring & Alerts

Basic (Email)

24×7
(Email/
Slack/Teams)

24×7
On-Call

Centralized Logging

yes
yes
yes

Kubernetes Operations

yes
yes

Maintenance Only

Cost Optimization

Basic Insights

Rightsizing + Reports

Advanced FinOps

Backup Management

Status Only

Manage + Restore

DR drills

Security Monitoring

Basic

Advanced

Compliance-ready

Reporting

Monthly

Monthly

Weekly + RCA

Active Directory Setup and endpoint management

yes

Upto 50 users

Upto 150 users

SSO Setup

yes
yes
yes

Support Hours

15 hrs / month

40 hrs / month

75 hrs / month

Extra Hours

US $25 per hour

US $20 per hour

US $15 per hour

Monthly Pricing

US $299

US $699

US $1,299

Get more Clarity: CloudOps vs.
DevOps

DevOps builds it. CloudOps runs it!

icon

DevOps

Builds delivery pipelinesFocus on speed & automationCI/CD, IaC, deploymentsDay-0 / Day-1 engineering
icon

CloudOps

Runs production systemsFocus on stability & uptimeMonitoring, incidents, costsDay-2 operations

Why choose us!

We practice proven methodology for successful cloud transformations.

Proven
cloud expertise

Proven

Proactive,
not reactive operations

Proactive,

Strong security
& compliance focus

Strong security

Transparent reporting
& communication

Transparent reporting

Cost optimization
baked into operations

Cost optimization

Let SupportSages assist you and act as your guide, in this journey!

Akamai Cloud delivers the global, edge-enabled cloud platform. SupportSages delivers CloudOps, DevOps, and operational reliability.

Illustration