Domain Name Resolution Process

Tags: dnsdns query processDNS resolverdomain name conversiondomain name to IProot name servers

Published on: January 13, 2017 by Navesh M N

Domain Name Resolution Process


Every computer on the Internet, be it a web server, home computer or any other network device has a unique IP address allotted to it. With millions of websites on the Internet, it is impossible for people to remember the IP address of every website in order to access it. Therefore, the concept of domain name was introduced so that every website can be identified by its unique name which makes it easy for people to remember.

The DNS is considered as the most essential service in the case of a website. Its failure affects website access, Mail, MySQL service etc.. So understanding the DNS is essential to work as a Sysadmin.

What is Domain Name Resolution Process?

Simple, The process of resolving IP address from domain name is called as DNS resolution. But there is misconception that DNS resolution happensly only on networked systems such as internet.  But it is not true,   For eg. if you are configuring “localhost” as the db host, How does the system knows the IP to which it needs to be communicated? After all it can only transfer data to an IP. Same is the case with node which are accessed using hostnames.

It means that the operating system should possess a system to perform name resolution even in the absence of a DNS system.

So let us see how name resolution happens from the initial point.

System  Resolver

System resolver is the generic resolver library available to all applications installed on the machine. The Operating system uses system resolver to seek out the answer for DNS queries.

An application invokes the stub or system resolver as function call. The resolver functions read configuration files when they are invoked. From these configuration files, they determine what databases to query, in which order, and other details relevant to your environment.

In general, system resolvers are usually considered as stub resolvers as they are not capable of much complex operations beyond searching a few static files on the system and has to forward the requests to another resolver.

The master configuration file for the system resolver is /etc/nsswitch.conf. However some older version of Linux still uses /etc/hosts.conf. The stub resolver reads the file /etc/nsswitch.conf to determine the order for the query operations.

Below is the configuration of my nsswitch file

~$ cat /etc/nsswitch.conf | grep hosts
hosts: files dns

Here the system uses the system files first and if it fails the query will be forwarded to the DNS server.

DNS Resolver

When the resolver library makes an attempt to reach the DNS server for resolution, it should know the DNS server it can use. The external DNS servers are specified in the configuration file /etc/resolv.conf. If this file does not exist or is empty, the resolver assumes that your local host itself is acting as a name server.

Below are the /etc/resolv.conf entries for my server

$ cat /etc/resolv.conf

Since the name servers need to be highly dependable I am using Google IPs here. In majority cases your local ISP details will be added here. You can use your own DNS servers as well.

Now let us see how the system of DNS resolution works for a domain access?

Consider that we want to resolve Let it be the web server of the domain (a separate host machine) and a website hosted on it. Also, consider that it has as its FTP server and many others.

You are accessing the website by typing the domain name The web browser invokes system resolver libraries and functions such as gethostbyname and gethostbyaddr. If the IP of is not available in the system files such as /etc/hosts, then the query needs to be forwarded for the DNS servers specified in the file /etc/resolv.conf.

When the resolver query reaches our NS there are 3 possibilities to consider:

(i) Information about the particular domain is already cached

Consider that another machine using the same NS as ours had queried for and resolved successfully to an IP. Since ours is caching NS it will cache (store) the IP of both the domain and the NameServer which contained the ‘A’ record for (this is called the Authoritative NS for the domain So next time when any other machine queries this NS for, it will directly take the IP from the cache and display the website. So caching helps to reduce the load on other DNS servers to a high extent since DNS queries do not go beyond the caching NS.

(ii) No ‘A’ record information in the cache

If the caching server does not find the answer to a query in its cache, it has to find another DNS server that does have the answer. In our example, it will look for a server that has answers for all names that end in ‘’. In DNS terminology such a server is said to be “Authoritative” for the “domain” ‘'(as I have mentioned earlier).

In many cases, our caching server already knows the address of the authoritative server for ‘’. If someone using the same caching server has recently surfed to ‘’, the caching server needed to find the authoritative server for ‘’ at that time and, being a caching server, naturally it cached the address of the Authoritative server. So it will directly contact this NS and get the A record (IP) for

(iii) The NS cache is completely empty

This is the situation when the NS has just been set up and the cache is completely empty, Consequently it neither knows the answer to your query nor does it know where the authoritative servers for ‘’ are. However it does know that it is possible to ask questions for ‘’ to an authoritative server for ‘com’. As per the DNS protocol : “In case authoritative servers for a name are not known, strip off the leftmost part of the name including the first dot and send the original query to an authoritative server for that name”.

One main point to note: In our example an authoritative server for ‘com’ does not know the answer to a query about ‘’, because the ‘’ servers hold that information, but it does know which servers are authoritative for ‘’ queries. So instead of an answer to the query, the ‘com’ server will answer with the list of authoritative servers for ‘’, a referral in DNS terminology. Then the authoritative servers for ‘’ will give the IP for ‘’ or ‘’. In addition, being a caching server, it will cache both the answer and the list of authoritative servers for ‘’ for further use.

But hold on, we assumed the cache was empty in the first place, so how does our caching server know where the authoritative servers for ‘com’ are? In other words what happens once we have stripped off all parts of a domain name and still do not know where to go for an answer?

For this case there is a special set of authoritative servers, the DNS root servers or simply ‘Root Servers’. They know the addresses of all authoritative servers for names that do not have a dot in them, the Top Level Domains (TLDs) such as ‘org’, ‘com’, ‘ch’, ‘uk’.

Root servers are the only DNS servers that have to be found without any other information being cached. To solve this all servers in the Internet’s name space acting as a NS will have a pre-configured list of numeric addresses for all root servers. This list is embedded with the NS software (BIND etc.). When starting up, a caching server will send queries for the current list of root servers to each of these addresses in turn until it obtains an answer. Once it has obtained the current list, it knows where to send queries for names without dots.

So here is what happens:

When a caching server that just started receives a query for the address of ‘’. After it started, the server obtained a list of root servers and their addresses. When the query arrives it will not find the answer for ‘’ in the cache, nor will it find the address of an authoritative server for ‘’, neither the address of an authoritative server for ‘com’.

Having no other choice it will then ask a root server for the address of  ‘’. The root server are authoritative for TLDs i.e. they have the answers for the list of Authoritative NS of the TLDs. So when our query for ‘’ reaches the root servers it will strip off the part for which it is not authoritative. So ‘’ will be stripped off. The remaining part of the name is ‘.com’ and it is authoritative for that. So it will answer with a referral containing the list of all authoritative servers for ‘.com’ TLD.

This list of NS for ‘.com’ domain will have the list of NS for all the SLDs under ‘.com’. Our caching server will then send its query for ‘'(please note: always it sends a FQDN) to one of them and they will strip off ‘www’ and we will get another referral with the list of all authoritative servers for ‘’. When sending the query to one of them it will get the answer (IP of All this typically happens in less than a second.

From here onwards the caching server can answer the same query again and again from the cache without asking another server. It can also send any query for ‘’ or ‘’ directly to an ‘’ server and send any question for another name ending in ‘.com’ directly to a servers authoritative for ‘.com’.Only when the next query ends in something different from ‘.com’ does it have to ask a root server again.

Quickly the cache will contain lists of authoritative servers for all popular domains, especially for all popular TLDs; usually our caching server will not have to query for this information again for several days. This design ensures that only a tiny fraction of all queries will have to be processed by the root servers or by authoritative servers for TLDs.

Below is a pictorial representation of the domain name resolution process:

So this is the domain name resolution process. I hope you have gained a basic understanding.

Note: Please note that when a query goes to any NS including the root servers, the FQDN-Fully Qualified Domain Name is sent, i.e we query the root servers for the Authoritative NS for ‘com’ TLD. For that, the resolver does not particularly send ‘com’ in it’s query. It sends the complete domain name for which it needs the IP. is a FQDN but is not. A FQDN is the complete name containing the hostname, domain name and TLD. It is then the duty of the particular NS to strip off the part of the domain name for which it is not authoritative and then provide the answer to the query for the part for which it is authoritative.

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Category : General, Linux, Training

Navesh M N

Navesh M N

Navesh is working as a sysadmin at SupportSages. He also contributing his SEO knowledge in business development. Apart from this, he is a keen observer of National and International politics. He is also a die-hard football fan.

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