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EducationDevOps

Empowering digital learning at scale with AWS cloud modernization

About the Client

A leading education-focused organization in India is committed to providing online learning and skill development opportunities to youth across the country. As adoption surged, the organization needed a scalable, reliable, and cost-effective technology platform capable of supporting millions of learners without compromising user experience.

55,690
Concurrent sessions at peak
240K+
Learners across India

The Challenge

Rapid growth brought significant infrastructure challenges. The organization's legacy monolithic platform struggled to support increasing daytime traffic volumes, resulting in slow application performance, frequent outages, and a poor user experience during peak learning hours. As the platform expanded toward handling more than 11 million requests, these limitations became increasingly critical.

Without modernization, these challenges threatened the organization's ability to deliver uninterrupted access to educational content and continue its mission of empowering learners across India.

  • Frequent application slowdowns and service interruptions during peak usage periods
  • Limited ability to scale infrastructure efficiently
  • High database utilization causing system instability
  • Lack of automated deployment processes
  • Slow release cycles that delayed the rollout of new educational features
  • Growing operational costs associated with maintaining the legacy environment

SupportSages' Strategic Solution

We worked closely with the customer to understand their business objectives, growth plans, and operational challenges. Rather than applying a temporary fix, we designed and implemented a modernization strategy focused on three key goals:

Deliver a Seamless Learning Experience

We optimized the platform to ensure learners could access courses, videos, and educational resources quickly and reliably, even during periods of high demand.

01

Enable Effortless Scalability

The new environment was designed to automatically adapt to changing traffic patterns, ensuring consistent performance as the user base continues to grow.

02

Improve Operational Efficiency

We streamlined deployment processes and infrastructure management, allowing the customer's team to focus more on innovation and less on operational maintenance.

03

Technologies Used

Amazon EKSAmazon EKS
Amazon EC2 Spot InstancesAmazon EC2 Spot Instances
KarpenterKarpenter
KEDAKEDA
Amazon CloudFrontAmazon CloudFront
Amazon S3Amazon S3
Amazon RDSAmazon RDS
Amazon ElasticacheAmazon Elasticache
Argo CDArgo CD
Elastic Search
Amazon EBSAmazon EBS

Business Impact!

Today, the platform delivers educational content to millions of learners with improved speed, reliability, and scalability. More importantly, the organization can focus on its core mission expanding access to education and empowering the next generation of learners without being constrained by technology limitations.

Reduced the application response time to 200 ms.

Reduced the 5xx server errors to less than 10,000 per 10Mn requests

Enhanced the deployment process with a fully automated GitOps pipeline

Improved scalability through Dynamic Auto-Scaling

Improved platform availability

Optimized with spot instances

Improved the Database CPU utilization, stabilized to 80% even during peak usage