DevOps Engineer

About Us

SupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premises and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest organization for the employees, customers, and other stakeholders. 


About the Role

We are seeking a skilled DevOps Engineer to join our growing technology team. The ideal candidate will be responsible for automating infrastructure, managing CI/CD pipelines, monitoring production systems, and ensuring smooth collaboration between development and operations. You’ll work closely with developers, system administrators, and cloud architects to streamline software delivery and infrastructure scalability.


Key Responsibilities

  • Design, build, and maintain CI/CD pipelines for automated testing and deployment.
  • Manage and optimize cloud infrastructure (AWS / Azure / GCP) using IaC tools like Terraform or CloudFormation.
  • Implement containerization and orchestration using Docker and Kubernetes (EKS / AKS / GKE).
  • Ensure system reliability, scalability, and performance through proactive monitoring and alerting (Prometheus, Grafana, CloudWatch, etc.).
  • Collaborate with development teams to implement DevOps best practices and improve deployment frequency.
  • Automate configuration management using Ansible, Chef, or Puppet.
  • Maintain security and compliance across environments through policies, IAM roles, and vulnerability management
  • Troubleshoot production issues and perform root cause analysis.
  • Manage version control workflows using Git and Git-based tools (GitHub, GitLab, Bitbucket).
  • Contribute to infrastructure documentation and process improvement initiatives.

Required Skills & Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
  • 1–3 years of experience in a DevOps or Site Reliability Engineering (SRE) role.
  • Strong experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, CircleCI).
  • Proficiency in AWS, Linux administration, and shell scripting (Bash/Python).
  • Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
  • Hands-on experience with Docker and Kubernetes (deployment, scaling, monitoring).
  • Familiarity with monitoring tools like Prometheus, Grafana, ELK Stack, or Datadog.
  • Understanding of networking concepts, load balancing, DNS, and firewalls.
  • Experience with security best practices and cost optimization in cloud environments.

Nice to Have

  • Experience with AWS ECS, EKS, Lambda, and CloudFront.
  • Exposure to microservices architecture and service mesh (e.g., Istio).
  • Knowledge of GitOps workflows (e.g., ArgoCD, Flux).
  • Familiarity with serverless frameworks and API Gateway setups.
  • Certifications such as AWS Certified DevOps Engineer, CKA, or Terraform Associate.

Soft Skills

  • Strong problem-solving and analytical mindset.
  • Excellent collaboration and communication skills.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Passion for automation, learning, and continuous improvement.

What We Offer

  • Competitive compensation package.
  • Opportunity to work with modern DevOps and Cloud technologies.
  • Continuous learning and certification support
  • A collaborative and inclusive work environment.

Location Preference: Candidates from Kerala are preferred.


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