Scenario
Let us consider the case with domain my-domain.com. The domain shows a blank page while accessing .
To investigate the issue let us check the apache error log via terminal.
Firstly check the error log path of my-domain.com in http configuration file.
vi /etc/http/conf/httpd.conf <VirtualHost xxx.76.212.106:80> SuexecUserGroup "#518" "#505" ServerName my-domain.com ServerAlias www.my-domain.com ServerAlias webmail.my-domain.com ServerAlias admin.my-domain.com DocumentRoot /home/my-domain/public_html ErrorLog /var/log/virtualmin/my-domain.com_error_log CustomLog /var/log/virtualmin/my-domain.com_access_log combined ScriptAlias /cgi-bin/ /home/my-domain/cgi-bin/ ScriptAlias /awstats/ /home/my-domain/cgi-bin/ DirectoryIndex index.html index.htm index.php index.php4 index.php5 Directory /home/my-domain/public_html Options -Indexes +IncludesNOEXEC +SymLinksIfOwnerMatch +ExecCG allow from all AllowOverride All Options=ExecCGI,Includes,IncludesNOEXEC,Indexes,MultiViews,SymLinksIfOwnerMatch AddHandler fcgid-script .php AddHandler fcgid-script .php5 FCGIWrapper /home/my-domain/public_html/fcgi-bin/php5.fcgi .php FCGIWrapper /home/my-domain/public_html/fcgi-bin/php5.fcgi .php5 </Directory> <Directory /home/my-domain/cgi-bin
The Virtualmin error log path is /var/log/virtualmin/my-domain.com_error_log
Now let us check the Virtualmin error logÂ
</pre> # tail -f /var/log/virtualmin/my-domain.com_error_log Mon Jan 27 05:56:33 2014] [alert] [client xxx.92.64.16] /home/my-domain/public_html/.htaccess: Option All not allowed here Mon Jan 27 05:56:47 2014 [alert] [client xxx.92.64.16] /home/my-domain/public_html/.htaccess: Option All not allowed here</span></pre>
The server time being displayed is
$ date Mon Jan 27 10:57:44
If you compare the time shown in the logs with the current one, it is evident that the error log is not getting updated.
The most possible cause for this issue is that the quota for the account may be full. Let us check the quota. For the ease of convenience I am extracting only the relevant entries here
# repquota -a ..... my-domain +- 85289512 1048576 1048576 6days 45967 0 0 .....
The Quota for my-domain is full. So you need to edit the quota.
# edquota my-domain Disk quotas for user my-domain (uid 518): Filesystem blocks soft hard inodes soft hard /dev/xvda1 85289704 0 0 45976 0
The quota has been increased for the account my-domain.com. Now let us check whether error log is writing by accessing my-domain.com again.
[alert] [client xx.17.17.141] /home/my-domain/public_html/img/.htaccess: Option All not allowed here [Mon Jan 27 11:21:51 2014 [alert] [client xx.17.17.141] /home/my-domain/public_html/img/.htaccess: Option All not allowed here
Now check the time in the logs, it shows the current time. The error log started to update ð
