Checkout our combo offers for Black Frinday and Cyber Monday.
| Features |
Bronze ₹3996 /per month |
Silver ₹4720 /per month |
Gold ₹7120 /per month |
Platinum ₹10320 /per month |
|---|---|---|---|---|
| 24/7 Helpdesk Support | L1 + L2 | L1 + L2 + L3 | L1 + L2 + L3 | L1 + L2 + L3 |
| Live Chat Support (Technical - L1 & L2) | No | No | No | Yes |
| Live Chat Support (Sales & Pre-Sales) | No | No | No | Yes |
| Number of Helpdesk tickets | Unlimited | Unlimited | Unlimited | Unlimited |
| Number of Live Chats | 0 | 0 | 0 | Unlimited |
| Number of Servers supported | 1 | 1 | 1 | 1 |
| Pre-Sales Support - Helpdesk | Yes | Yes | Yes | Yes |
| Guaranteed Response time | 30 mins | 30 mins | 30 mins | 30 mins |
| Average Response time | 20 mins | 20 mins | 20 mins | 20 mins |
| Average Resolution Time | 6 hours | 6 hours | 6 hours | 6 hours |
| Number of Domains | Unlimited | Unlimited | Unlimited | Unlimited |
| OS Supported | Linux | Linux & Windows | Linux & Windows | Linux & Windows |
| Control Panel | Needed | Needed | Not Needed | Not Needed |
| Server Management | Yes | Yes | Yes | Yes |
| Average resolution time | 12 hours | 12 hours | 12 hours | 6 hours |
| Server Migration | No | No | Yes | Yes |
| Server Restoration | No | Yes | Yes | Yes |
| Backup Management | No | Yes | Yes | Yes |
| Monthly pricing | ₹3996 | ₹4720 | ₹7120 | ₹10320 |
Ans:For privacy and security reasons. We respect privacy of both the staff and the other hosting provider sharing the same team.
