DevOps Engineer
We are seeking a DevOps Engineer to join our fast growing company.
Skills Required
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Experience with Kubernetes and containers
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Experience in secure cloud architecture and design (Azure, AWS, Google)
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Experience with HashiCorp tools - Terraform, Consul, Packer, Vault
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Scripting Experience- Bash, Python
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Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management, vendors, and customers
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Strong problem solving and analytical/reasoning skills
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Experience with the following development and Devops related tools like Ansible, Rundeck, Jenkis, Git, Pipelines of various vendors.
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Experience in other CNCF tools will be considered as a plus
Junior System Administrator
We are inviting fresh Engineering and MCA graduates with passion for Linux to build their career with our fast growing company
Responsibilities
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Provide live chat support
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Monitor severs and networks and escalate to the corresponding department
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Provide basic customer support through ticketing system
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Carry out tasks under the supervision of mentor
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Identification of various server issues and act according to the guidelines
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Documentation of issues
Skills Required
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Excellent written and verbal communication skills
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Ability to handle English language as if it is your first language.
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General knowledge of Networking, Hardware, software
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Proficient in Linux
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Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledge on Apache and DNS will fetch you the job)
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Good understanding about usage and purpose of Firewalls
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Good Team player - Able to work independently and well on a team.
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Caring and no bossy attitude.
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Willingness to share your knowledge with your colleagues.
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Passion to excel in whatever you do.
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Creative thinking and ability to 'think outside the box' are ESSENTIAL.
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Honesty and Integrity
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The ability to respond effectively under pressure
System Engineer
We are seeking a System Engineer to join our fast growing company. You will be responsible for providing in-depth technical support to our customers, end users, and support partners.
Responsibilities
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Troubleshooting, diagnosing and resolving technical issues raised by the end users over our client's ticketing system or chat.
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Write technical articles for the knowledge base.
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Act as mentor for Level I staff.
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If you prove yourself to have the managerial abilities, you will be act as supervisor / team leader for a shift/team.
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Work directly with customers via phone and trouble tickets to resolve hosting service related issues.
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Participate in the planning of future network services and development of internal applications to accomplish requirements and improve overall efficiency.
Skills Required
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Windows/Linux/Unix system administration skills.
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Excellent customer management and communication skills.
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Min 2 years experience as a technical support engineer.
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Good understanding of netfilter/iptables.
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Good knowledge in web servers, NFS, DNS, NIS, MTAs.
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Nice to have experience with Apache, Litespeed, CentOS, Nagios, Cacti, DNS, hosted services, MySQL, R1soft, Wordpress, cPanel.
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TCP/IP networking & troubleshooting.
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Good knowledge of network design - Working with Firewalls, DNS, Load Balancers.
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Prefer some programming experience (particularly Bash, Shell, Perl, Python, PHP, HTML, MySQL).
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Knowledge of relational databases including a database query language.
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Strong written communications skills in English language.
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B.Tech / B.E in Computer Science / IT / ECE.
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Good knowledge on shell scripting.
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Certifications like RHCE, CCNA, MCSE, MCP, RHCT etc are preferable.
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Hands on experience with control panels like cPanel, Plesk, Ensim, H-Sphere, Direct Admin, dotNetPanel etc.
Senior System Engineer
You will be responsible for setting up (over KVM), maintenance and management of Linux based servers and its applications.
Responsibilities
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Monitoring the load, diagnosis and isolation of the reasons.
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Server Optimization and Security Fixes.
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Maintaining backups - including twice in a week check to make sure that the backups are running.
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Developing and maintaining scripts for monitoring and reporting various aspects of system performance, resource utilization, and application usage.
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Implementing intruder detections.
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Implementing hardware and software alarm system.
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Installing, optimizing, monitoring web servers, file servers, Database servers, Mail Servers etc.
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Bash/Shell/Perl/PHP Scripting/Python programming.
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Installation / patching and configuration of Kernel and Software packages.
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Documentation of each process / tasks done.
Skills Required
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Minimum 4 years Linux administration experience.
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Dependable to be at work during assigned shifts and to complete work as expected.
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Advanced knowledge of Linux OS and must have worked on all major distros.
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Knowledge of bash and Perl shell scripting.
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TCP/IP networking & troubleshooting.
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Advance knowledge on Apache, PHP, Sendmail, Exim and MySQL.
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Experience in building out MySQL clusters and high availability clusters.
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Able to work in a high pressure 24x7x365 environment.
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Willingness to learn, teach and be challenged.
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Ability to work independently, think creatively in order to solve problems, and effectively prioritize and complete tasks with minimal supervision.
We believe in providing an exciting, challenging and rewarding environment for all staff. Primarily being in service industry, our people are the driving force behind our success. The best man for a job is not the one with the best capabilities but one with the greatest commitment. Never say die!
You need to be competent, curious and self-driven to be working at SupportSages – the same high standards of hiring have been applied to every single person at our office. We're looking for smart people who can get things done. During your interview, we're going to look for a few qualities that we know will make you successful here.
The best thing about working at SupportSages is having the satisfaction of doing something you love in a place where your coworkers feel exactly the same way. With us, you also have greater control of your earnings!!
1. Submitting An Application
When you have found your ideal position, you can apply at https://www.supportsages.com/careers
or you may also email our HR at hr@supportsages.com. You can apply with your LinkedIn profile as well.
2. Shortlisting
You will be shortlisted based on your written English skills and technical skill set. Your non-academic achievements are also given weightage. Rejected candidates won't be notified, sorry for that.
3. Interviewing
Unless you are a candidate with experience, the above short listing process won't have a major impact on the HR's decision to give you a call telling about the dates. On the interview date, which can be either telephonic or face-to-face, you will be evaluated for your role-related knowledge. For experienced candidates, we will be interested in how you think. We will also want to know how you've flexed different muscles in different situations in your life.
PS : We are tough on the trainees and freshers. Passion cannot come without some knowledge around it. So during the three months training period, you develop a passion for your job or quit! Once your training period is over, you would have made yourself a better person.
4. Processing your application
Our HR staff, review your performance on all the three phases and determine whether you are right for the position. If we think you have that something special, we forward your details through to the hiring manager who will decide on the candidates he think have the personality, experience and the potential to be a great fit with 'The Sages Guild'.
5. Final Interview
You may have a final interview with the Management before moving to the next step. In the interview, you will be checked for your team player skills, your inter personal skills, your technical skills or even it could turn up to be a stress testing situation.
6. Pre-employment checks
At this stage, we would need some references from you. It could be a professor, school teacher, your family friend or anyone who can vouch for you as a person. There may be third party verification also.
7. Employment Offer
If you are offered a position, you will be asked to sign an employment contract, and if you agree to the conditions in the contract, you can get started!
8. Hired. You are now a Sage!!
Industrial training/Internships for Graduate and Post Graduate Students ( B.Tech / MCA graduates)
SupportSages Consultancy Services Pvt Ltd announces Internship and Industrial Training Programs for the students of BE,B.Tech and MCA. SupportSages is a well-known entity in remote IT infrastructure management and Administration industry and are currently rapidly expanding both vertically and horizontally. The process of finding the right talent and nurturing them to a capable system administrator have been the backbone of SupportSages’ past success story. Since we follow our strict measures in selecting candidates with the highest technical qualifications (not educational, we even have employees who are drop outs) and attitude, many students/aspirants are not getting a chance to be part of this great organization. Keeping this situation in mind and as part of SupportSages’ CSR activities, SupportSages have planned to introduce a new internship/industrial training program for Free of cost to few deserving candidates.
The training programs are offered to the students of Computer Science, Information Technology and other streams of engineering/ MCA and in the areas of Linux, Server Administration, DevOps and Other technologies related to Linux and Server Management industry.
The duration of the internship/industrial training will be for 8 weeks, and there will be periodic evaluations happening at the end of every week. The interns will get a chance to learn and apply the latest trends in the technology. Subgroups of interns will be allotted a mentor from our core technical team and they will be helping the interns to complete on-the-job tasks with some live projects. During the periodic evaluations, if the intern is not performing up to the standards, he/she may be let go from the program.
At the end of the 8 weeks period a normal intern should have had hands on experience in most of the server management/administration trends, Linux and DevOps. The interns who completes the program with flying colors will be given a permanent job offer from SupportSages
Eligibility
Educational qualification is not a benchmark for the right candidate, however we prefer candidates who are B.E/B.Tech or MCA graduates.
Selection Process
SupportSages believe that if your communication skills are not good, then you may not be able to execute your ideas effectively in this customer centric field. So there will be a written English language test as part of the initial screening. Candidates who have cleared the language tests may have to undergo a basic technical test as well and the final list of interns will be selected based on the basis of these tests. We may conduct a one-on-one discussion if required.
Batch Size
We are limiting the internship program for 15 candidates in a batch. Currently planning for 2 batches of 15 candidates each.
Start Date
Start date of the internship is 20th Aug 2018 and will be for a period of 8 weeks in total, with periodic evaluations
Venue
SupportSages offices at Edappally Toll, Ernakulam.
Start Date
Start date of the internship is 20th Aug 2018 and will be for a period of 8 weeks in total, with periodic evaluations
How to Apply
Email your resumes to hr@supportsages.com with Subject ‘Application for Internship Program -2018’ or visit our website and submit your application through Career Page.
Our office
SupportSages
Door No 27/605D, Edapally Toll, Opp. Saravana
Bhavan, Kochi, Kerala.
0091-808 970 3567
0091-484 401 5918
We are Social
sales@supportsages.com
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