left_qoute We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better - Jeff Bezos right_qoute

Billing Staff

Providing inhouse 24/7 Sales/Billing support wont be as cost effective as hiring an offshore staff for the purpose. The web hosting billing support operators we give you have,
  • Solid written communication skills
  • Up-to-date knowledge of the industry
  • Well-honed analytic skills
  • Faster learning of company policies
They can do routine tasks like,
  • Invoicing to your customers
  • Manual account Suspension/Termination
  • Escalation to Technical Team
  • Recreating accounts
  • Managing billing cycle
  • Resending invoices and much more.
They have hands on experience and right expertise in handling various billing softwares such as WHMCS, Blesta, Parallels Plesk Billing, HostBill, ClientExec, Parallels Customer & Business Manager and so on. Billing personnel in most cases has got good soft skills for sales as well and has proven skills in converting an enquiry to an order. Infact you get two in one, but no compromising quality on either!
Dedicated Staff – Billing/Sales

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