Imagination is better than knowledge. For while knowledge defines all we currently know and understand, imagination points to all we might yet discover and create - Albert Einstein
Thank you for giving us a chance to be your support partner. How big is your staffing needs ? Do you need billing personnels as well ? How about sales team ? Who manages your servers ?
1. Our staffs are more productiveWe have often get complements that our staffs are more productive than the firms our clients moved from. And it’s a result of combined effort.
2. Better server managementWe manage the servers pro-actively that we notice and fix the issues even before clients know it.
3. We understand your clients betterWe don’t push the tickets unnecessarily and often resolve it in the first response itself. Our average issue resolution happens on an average of 2.7 responses.
4. Caters your entire hosting support needsWe can cater your entire hosting support needs – tech support, server administration, billing, pre-sales and sales. You have to do the marketing though 🙂
5. Better communication skillsWe take extreme pride in our team’s customer service and communication skills and never compromise on any aspect of hosting support services.