Be an encourager. The world has plenty of critics already
We appreciate you for taking the first step towards pursuing your dream of an entrepreneurship with confidence. Team SupportSages has been fortunate to witness the evolution of a number of industry leaders from the timid startups, who decided to walk with us some time ago.
From our experiences, we realize that the immense growth potential of startups are heavily curtailed by some misconception or myths carried by the owners.
Features |
Cruise $199 /per month |
Drift $349 /per month |
Surf $499 /per month |
---|---|---|---|
24/7 Support | Yes | Yes | Yes |
Server Monitoring | Yes | Yes | Yes |
Live Chat Support | No | No | Yes( 50 Chats) |
No. of Tickets (L1+L2) | 75 | 150 | 250 |
Number of L3 Tickets | 5 | 10 | 20 |
Response Time | 30 Minutes | 30 Min | 30 Min |
Avg. Resolution Time | 6 Hours | 6 Hours | 6 Hours |
Sales/Billing Escalation | Yes | Yes | Yes |
Operating System | Windows/Linux | Windows/Linux | Windows/Linux |
Control Panel | Cpanel/Plesk/DirectAdmin | Cpane/Plesk/DA | Any |
Abuse Management | No | Yes | Yes |
Account Migrations | 20 Accounts | 50 Accounts | 100 Accounts |
Backup Configuration | Yes | Yes | Yes |
Server Administration | 2 Hours | 5 Hours | 10 Hours |
Emergency Management | Yes | Yes | Yes |
Account Restore | Yes | Yes | Yes |
Price | $199 | $349 | $499 |