Scaling Odoo business management suite powered by AWS

Executive Summary

Customer Challenge:

The customer wanted to have a solution to tackle their Odoo application’s slowness issue in their on-premise. Odoo is a business management software that contains e-commerce, billing, CRM, project management, inventory management, manufacturing, etc. tools.

They wanted to have a scalable PostgreSQL database and ensure point-in-time backups are available. They also want to ensure backups are taken regularly to a separate space.

They were facing a lot of issues in their on-premise instances. The client’s PostgreSQL database was malfunctioning on the on-premise instance. The database vacuuming was not happening properly and the database size was tremendously increasing. This self managed DB became very difficult to maintain. Also, the application faced slowness frequently. The database backup to another S3 compatible storage from another provider was failing frequently.

In collaboration with

Solution provided by SupportSages

Proposed a solution to host the application in EC2 with CodeDeploy and enable autoscaling based on the CPU threshold and request count.  For RDS, Amazon Aurora PostgreSQL Serverless was proposed.

Primary AWS services used: RDS, EC2, CodeDeploy, VPC.

About the Customer

HTIC Global

HTIC Global a leading software development company based out of Kochi offers an array of outsourcing business services that includes HR, digital marketing, customer service, accounting and finance in various SME segments across India, UAE and Middle East.

Architecture Diagram

Results and Benefits:

Impacts include the following:

  • Optimized building performance by 20%
  • Reduced machine downtime
  • Lower maintenance costs with preventive maintenance
  • High available database

The Odoo application, is hosted on Amazon Web Services (AWS). AWS offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications. Forge customers trust the scalability, security, or dependability of AWS to ensure their applications and businesses run smoothly.

Client's Testimonial

"We would like to express our gratitude for the excellent support that we received from SupportSages. The level of expertise, responsiveness, and professionalism that your team demonstrated was exceptional.  I was particularly impressed with the clear and concise communication that your team provided throughout the process. They kept me informed every step of the way, and explained the technical details in a way that was easy to understand. This level of transparency and accountability is rare in the support industry, and it was greatly appreciated Thank you for your hard work and dedication to excellence."
Aslam PA
Lead - IT | HTIC Global

About the Partner

SupportSages Consultancy Services Pvt Ltd

SupportSages Consultancy Services Pvt Ltd is an ISO 27001:2013 Certified Managed Service Provider based in South India. We are an AWS Advanced Tier Services Partner and follows customer obsession of AWS with their customers as well. Launched as a Server Management Company in 2009, SupportSages evolved as a full-fledged Managed Service Provider over the years, offering CloudOps, DevOps and TechOps services. 


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