Blog

Dedicated admins from US $400 per month

Scenario:

Select and Build your own team from the dependable talent pool of SupportSages. The tag supportsages assures the following attributes to each admin you choose

Supportsages Guarantee

Certified Graduate Engineers
Successful completion of targeted and focused training
Good command over English
Ethical and Transparent support
Guaranteed 30 min Response Time
No “canned” Responses
No staff proxy
Easy and instant access to all levels of management
Money back Guarantee

Why dedicated team?
A dedicated team works exclusively for you. You work with your own team members similar to an in house support team.

Dedicated Team capabilities

Real 24x7x365 Support Coverage
Server management, migrations, monitoring, security implementation
Ongoing Optimization and Patching
Security Auditing and vulnerability sealing
Disaster Recovery and cyber forensic
3rd Party Software management
Unlimited Servers,Clients and Issues
Covers L1, L2 and L3 Issues
VPN implementation for secure access
Separate dedicated communication channels

Advantages of Out Sourced team

No office infrastructure and administrative expenses
Flexibility to hand pick the right person by conducting interview – only for L2 and L3
Can provide training to the team exclusively to suite your environment
Ensures team availability during week ends and Nights

Why Supportsages ?

Dedicated Account Manager ( L3 or L3E level) for feedback/complaint
Team Lead to co ordinate and execute your technical operations
Shift Manager to monitor the work flow
Daily work report
Custom response/resolution time
SLA/NDA upon request
Quality Assurance Team
Shift Roster Availability
Easy accessibility through multiple channels

Price
The price for an admin who works 160 hours per month is given below

Level I (L1)     : USD $400/month/tech
Experience Level :  6+ months

Level II (L2)    : USD $800/month/tech
Experience Level : 1-3 years

Level III  (L3)  : USD $1200/month/tech
Experience Level : 2-6 years

Level III Escalation (L3E) : USD $1600/Month/Tech
Experience Level           : 6+ years

Team availability

The minimum number of admins in a team is 4.
The monthly charge for the team varies in accordance with the level of the admins chosen.
Each team will have a dedicated Account Manager without any cost

Contact Us
If you have any questions, please email sales[at]supportsages.com or contact our sales personnels at

Gtalk : supportsages@gmail.com

or you can contact us via Live Chat option in the site or even through our contact us page [url]http://supportsages.com/contact_us.html[/url]

You may contact me directly at fred [dot] bruner [at] supportsages.com

Category : Offers