Per Ticket Plan
Per Server Plan
Live Chat Support
Starter - upto 5 servers
Small [5-25 servers]
Medium [25-100 servers]
Large [100+ servers]
3rd Party Software Installations
PCI DSS Scan Resolution
Server Forensics and Hack Recovery
Per Incident Support
Technical Support Teams
- Quasi Dedicated Support
Sales/Billing Support Teams
Live Chat Support Teams
- Level 1 - Soldier
- Level 2 - Warrior
- Level 3 - Commander
- Level 3E - Zen Master
Security / Abuse Specialist
- Billing / Sales
- UI Designer
- Graphic Designer
Cluster Management (HA & LB)
Life @ SS
Voice of Customers
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Our Reseller Web hosting Live Chat support plan helps the resellers to make their clients more privileged by providing an option to communicate with them instantly. This is a Per Chat plan and is designed with core emphasis on its cost effectiveness so that even a startup reseller host too can utilize it for direct interaction with his clients.
Our chat operators are highly qualified and are efficient in managing various issues through chat with high level of professionalism and communication etiquettes. As its a per chat plan, you can avoid the overhead of monthly subscription and can scale it as and when required.
Moving to a Reseller Hosting is one of the most exciting steps towards your journey to a dedicated hosting company. However reseller web hosting help desk support can be expensive as the majority of the standard per ticket and per server plans are designed to deal with issues which requires advanced administrative level accesses and priced accordingly.
SupportSages being a pro startup company, has devised a reseller web hosting help desk support plan with due considerations about the cost implications and the nature of reseller hosting which can spread across servers and even hosting companies. This is a per ticket plan which enables you to purchase the desired quantity of tickets with a validity of one month at a highly reduced price and can use them whenever required.
The nature of the per ticket plan helps you to keep the costs under control while our strict adherence to the support quality ensures that your clients are better taken care of.
Our Per Server helpdesk Support plans offer unlimited ticket support on server basis. Platinum plan is an all in one plan which offers all levels of technical support, server management, migration support, server monitoring and Live chat support. It provides unlimited level1, Level2 and level3 helpdesk support with guaranteed response and resolution with 24/7 support availability. The plan can be used for management of your VoIP or Game servers as well.
If you wish to have a competitive edge over your competitors through Live Chat Support along with quality helpdesk support, then this plan is highly irresistible.
Our Per Server helpdesk Support plans offer unlimited ticket support on server basis. The plan offers unlimited level1, Level2 and level3 helpdesk support with guaranteed response and resolution with 24/7 support availability. Helpdesk support for unlimited tickets and unlimited domains makes this plan highly cost effective for Webhosting servers enabled with or without hosting control panels. The plan can be used for management of your VoIP or Game servers as well.
Apart from Helpdesk Support, the plan also offers routine server management operations such as Server Monitoring, Basic server administration, Backup management, Account Migrations, Restorations and escalations to the software vendors or upstream providers.
If you are a start up and want to invest more on marketing and sales, then this plan would be an ideal choice.
Our Per Server helpdesk Support plans offer unlimited ticket support on server basis. Our basic plan, Silver offers unlimited level1, Level2 and level3 helpdesk support with guarenteed response and resolution with 24/7 support availability. Helpdesk support for unlimited tickets and unlimited domains makes this plan highly cost effective for budget Webhosting servers enabled with hosting control panels such as cPanel, Plesk, DirectAdmin etc.
If you are a webhost who is in need of frontline support to manage your busy helpdesk only,then this is a highly recommented one.
This custom made cPanel server administration plan provides complete and expert Linux server administration for cPanel servers at affordable price. All our Linux server administrators posses professional certifications in Linux and are trained for web hosting server support. Admins available under this plan also posses cPanel certifications, which assures their proficiency and expertize in carrying out cPanel related operations.
The admins perform advanced cPanel web hosting server administration operations such as cPanel installation and configuration, cPanel DNS cluster setup, MySQL server optimization, cPanel Server hardening, cPanel server Migrations, unlimited cPanel admin hours, Server Monitoring, cPanel server tweaking, service ssl management, security enhancement and customization, cPanel security audit, Apache-Nginx reverse proxy setup, Varnish Cache Installation, CloudLinux and CageFS implementation etc. Their expertize in cPanel systems help them to communicate with the cPanel support team in an effective and accurate way for improved resolution time.