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Efficient server administration is the key element in uninterrupted service delivery and high server uptime. Server administrators achieve this through detailed requirement analysis and implementation of highly adaptable and efficient solutions. Our dedicated server administrator plan helps you to ensure complete and exclusive server management ( 8 hours * 5 days) at affordable rate.
Each dedicated server admin available in this plan is proficient in multiple operating systems such as Linux, Windows, FreeBSD, Solaris and are backed with years of solid experience in server administration and web hosting support. They have in depth knowledge and keen interest in task automation using common scripting languages such as bash, sh, Perl, Ruby, Python.
Availability of a dedicated admin can be used for advanced server administration operations like implementation and configuration of monitoring systems, custom application and server setups, fail over and redundancy system implementation, basic and custom network administration, Server and network outage management, disaster recovery, resource scaling, infrastructure consultancy, kernel tweaking, security enhancements, server optimization etc.
This level2 dedicated technical support team ensures 24/7 availability of industry certified server administrators to provide complete help desk support, server monitoring and server administration for your web hosting servers. Each Level2 admin in this four member dedicated team has proven expertize and experience in areas such as web hosting support, server administration,customer support, server migrations, server recovery, disaster management etc.
Such a dedicated team enables you to provide Helpdesk support, Level2 web hosting support, Level3 server administration with guaranteed response time of 15 minutes and average resolution time of 3 hours. A dedicated team entitles you for dedicated communication channels such as instant chat with the dedicated admin, direct access to management, regular shift work reports, shift roster availability, monthly quality assurance reports on request etc.
This feature rich dedicated hosting support team plan offers great flexibility and is quite popular among small to medium sized companies.
Abundant and prominent experience on highly demanding and divers systems, extensive technical competency, excellent scripting skills, unending passion to follow and explore new developments in technical front, uncompromising attitude towards perfection etc. converts a 6+ year experienced server admin to a “Zen Master”. Our dedicated Level3E server administrator plan provides you the option to hire such seasoned server administrator for your dedicated support at affordable prices.
A Level3E admin involves with escalated and complex issues such as server performance optimization, disaster management and recovery, design and implementation of custom systems, fail over and redundancy systems, Server tweaking, kernel customization, vulnerability patching, security audit and enhancement, cyber forensics and server recovery, remote infrastructure management etc. and acts as reference point during critical operations. Their proficiency and knowledge makes them the true dependable dedicated server admins for all levels of server operations.