Plesk – 24/7 Helpdesk Support We offer transparent helpdesk support for your web hosting clients through a team of professionals with in-depth knowledge in Plesk and webhosting support with guarenteed response and resolution time.
Carry Forward – Tickets Ticket Carry Forwarding enables you to carry forward any left over tickets to the next month for a nominal subscription fee.
Help Desk Support – Level 2 Level 2 Helpdesk Support handle issues that Level 1 escalates. The resolution process requires deeper level investigations and access to various configuration files.