Per Ticket Plan
Per Server Plan
Live Chat Support
Starter - upto 5 servers
Small [5-25 servers]
Medium [25-100 servers]
Large [100+ servers]
3rd Party Software Installations
PCI DSS Scan Resolution
Server Forensics and Hack Recovery
Per Incident Support
Technical Support Teams
- Quasi Dedicated Support
Sales/Billing Support Teams
Live Chat Support Teams
- Level 1 - Soldier
- Level 2 - Warrior
- Level 3 - Commander
- Level 3E - Zen Master
Security / Abuse Specialist
- Billing / Sales
- UI Designer
- Graphic Designer
Cluster Management (HA & LB)
Life @ SS
Voice of Customers
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VPS security involves management of VPS node security, individual VPS security, vulnerability management and network abuse management. Our VPS server hardening addon assists you with installation and configuration of common security measures such as firewalls, IPtables, CSF, ssh tweaking, application security, access restrictions, intrusion detection systems, bfd, chkrootkit, lfd, mod_sec, maldet etc. for your VPSes.
Implementation of the necessary security measures for the VPS makes it more robust and competent to effectively handle various security threats during its operation. Our team of virtualization experts, backed with solid support from our Web Abuse Specialist Team, is capable to performs intrinsic VPS security operations such as VPS security audit, VPS firewall customizations and VPS vulnerability resolutions for your VPS servers as and when required..
This VPS server security hardening addon plan is widely used for regular management of VPS server abuses such as spamming, spoofing, Phishing etc.
This custom made VPS webhosting support plan for VPS providers offers unlimited VPS server management and VPS technical support in a highly flexible way. Under this VPS provider support plan , you can scale the number of VPSes on a node and pay for it without additional costs for node management. The plan treats node management and support for VPSes hosted on it as separate entities and hence avoids the bulk pricing.
For an example, assume that you have only one VPS on the node and the monthly price for it will be ( node management + 1* VPS provider support cost). For the ease of calculation we can assume the values be 30+1*15 = $45. Suppose if you have 10 VPSes on the same node, then the calculation will be as follows 30+10*15 = $180.
As you can see, the node management price remains the same and the variation happens only for the VPS management price. Hence you are free to utilize the maximum potential of your VPS nodes without any addition to node management prices.
Our team of experts in virtualization provides highly competent support for popular virtualization technologies such as VMware, Xen, Proxmox, Hyper-V, OpenVZ, KVM, VirtualBox, Parallels Virtuozzo Containers etc, with guaranteed response and resolution time. With this product, you can avail support for Level1 technical issues, Level2 technical support, Level3 vps administration, VPS migrations, DC escalations and transparent helpdesk support in various helpdesk systems like Kayako, WHMCS etc.
Ability to include addons to provide additional plan features such as VPS security hardening , VPS monitoring, VPS livechat support etc. converts the plan to a comprehensive vps support plan for all VPS web hosting providers.
This exclusive VPS node management plan provides node management for your VPS node. The plan offers assistance for setting up of hypervisors for bare metal and operating system-level virtualizations, Control Panel Installation, VPS creation and management, basic node monitoring, DC escalations, OS module management, Unlimited Node issues support, VPS migrations, server recovery, data backup, 3rd party application installation etc. are covered here.
Our team of virtualization experts provide highly competent support for common virtualization technologies such as VMware, Xen, Proxmox, Hyper-V, OpenVZ, KVM, VirtualBox, Parallels Virtuozzo Containers etc, with guaranteed response and resolution time.
Please note that VPS node management and VPS support for providers
are two different but highly interlinked plans. For the management of VPSes under this node, you would need to purchase the per VPS plan.
VPS security audit addon enables you to detect security threats such as hacks, application vulnerabilities, security breaches, malwares, web abuses, network abuses etc. and helps you to resolve them in a real time manner. Regular VPS security audit enables you to secure your VPSes through continuous security hardening practices such as vulnerability resolution, application patching, software updates, security tweaking, firewall customization, malware detection and removal etc.
Our Web Abuse Specialist Team – WAST performs regular VPS security audits to identify security breaches and resolves them for a stable secure virtualization environment. This outsourced on demand security audit addon assures that your VPS servers are equipped with standard security applications such as CSF, BFD, rkhunter, mod_sec, maldet etc. with competent security practices and policies to withstand a wild spectrum of security issues to build a secure and robust VPS server.
Security is priceless, still our prices are quite competitive which makes this VPS support plan one of the most sought after VPS addons.
If you are into active VPS webhosting business and are looking for quality webhosting support, this per vps commercial vps support for webhosting plan is the ideal one. This comprehensive per VPS support plan provides 24/7 unlimited helpdesk support, VPS monitoring, software installations and free server administration hours.
The webhosting helpdesk support covers Level1 technical issues, Level2 webhosting support and escalations to Level3 server administration team upon necessity. Basic server administration operations such as VPS reboots and escalation to VPS node provider too is included with the plan. Transparent helpdesk support, 30 minutes average response time, free server monitoring and flexibility to enhance plan features using addons such as Security Audit,live chat support etc. makes this a perfect plan for all levels of VPS hosting
If you are enthusiastic about webhosting but still not ventured into commercial webhosting industry, then this per VPS personal VPS support plan is the right one for you. Majority of websites hosted on such personal VPS hosting should be of non-commercial or personal websites in nature. Since majority of VPS support plans are designed to address commercial VPS support, startup hosting companies finds it bit expensive and deter them into entering commercial web hosting.
Our custom made VPS support plan for personal VPS hosting support provides webhosting and VPS technical support, VPS server monitoring and live chat support at affordable price. Cost effectiveness of this per vps support plan makes it popular for charity organization website support, support for community websites, Alumni group websites etc.
Complete node management with more emphasis on core operation such as node setup, hypervisor installation, node and VPS monitoring, VPS template creation, IP management, Hardware Node administration, Resource Management, firewall installation & configuration etc. makes this plan stand out from other node management plans. Apart from these, the plan also covers routine VPS operations such as Applying Patches and Updates, VPS creation and Management, data migration etc.
Availability of highly efficient virtualization experts, unlimited server administration hours, unlimited VPS management inside the node etc. makes this plan quite appealing and assures you peace of mind through delivery of highly optimized VPS nodes with high uptime.