If you don’t have Live Chat in your website, it is high time you implement one. Live chat support is convenient for your customers and cuts down your overall expenses. Not only that, a properly handled Livechat will help you increase sales.
For a product based support, our team would require an initial training but afterwards, even training the new staffs you addon wouldn’t require any extra effort. Only the new product updates and news needs to be communicated to us and the rest is all taken care of!
WebHosting Live Chat support, whether it be billing, sales or technical, we are proficient in dealing with them. Unless the entire support function is handled by SupportSages, we may escalate some issues or even raise a ticket on behalf of the customers for those issues which cannot be solved over chat.
Limitations : For a shared web hosting server, opting this addon means you get unlimited chats and for product based chats, it is limited to 50 chats per month.
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