Server Management

7 Things to be taken care when outsourcing the customer service

Tags: Server Management

Published on : September 14, 2018 by

7 Things to be taken care when outsourcing the customer service

Outsourcing is an important factor that decides the future of your business. The main confusion among the business owners is how and what all services can they outsource. Always remember one thing, retain control over the aspects that make your business unique. Another aspect you should keep in mind is to avoid outsourcing the areas […]

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6 ways how Outsourcing Server Management will improve Customer Retention

Tags: Server Management

Published on : August 12, 2018 by

6 ways how Outsourcing Server Management will improve Customer Retention

Servers are the core unit of an online business. Outsourcing server management will bring plenty of advantages. Server Management is a complex task and it is important to manage them properly in order to retain the customers. Outsourcing will help you to focus on what you do the best, running the business, and the server […]

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10 tips on how to choose the best Server Management Company

Tags: Server Management

Published on : August 1, 2018 by

10 tips on how to choose the best Server Management Company

While trying to select a reliable web hosting company, you will need to keep in mind certain things so that you’ll be able to choose the best one for you. Remember the following points while trying to find out the best server management company for your business. 1. Understanding your requirement You will be able […]

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Backup Management Outsourcing: How to Choose the Right Support Provider

Tags: Server ManagementSupport provider

Published on : July 8, 2018 by

Backup Management Outsourcing: How to Choose the Right Support Provider

Nowadays outsourcing plays a vital role in ensuring the productivity through which enabling managers to focus on business development and disruptive innovation. Both small and big companies are outsourcing their business functions. It is their choice whether to outsource all of their functions or just a handful from them. Regardless of these factors, we need […]

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Turn your clients to fans – Part 2 – Understand The Customer

Tags: customer supportcustomerexperiencehelpdesk supportoutsourced supportServer Managementwebhosting support

Published on : July 13, 2016 by

Turn your clients to fans – Part 2 – Understand The Customer

In the previous post we had been discussing about the necessary features for communication for customer support. In this article I am focusing more on the attributes necessary for client communications other than technical and linguistic correctness. The terminologies or examples used here are much more related with web hosting customer support as I am part […]

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