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Turn your clients to fans – Part 2 – Understand The Customer

Tags: customer supportcustomerexperiencehelpdesk supportoutsourced supportServer Managementwebhosting support

Published on : July 13, 2016 by

Turn your clients to fans – Part 2 – Understand The Customer

In the previous post we had been discussing about the necessary features for communication for customer support. In this article I am focusing more on the attributes necessary for client communications other than technical and linguistic correctness. The terminologies or examples used here are much more related with web hosting customer support as I am part […]

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26 Ways to turn your clients to fans – Part 1

Tags: customer supporthelpdesk supportlive chat supportoutsourced supportServer Managementwebhosting support

Published on : July 8, 2016 by

26 Ways to turn your clients to fans – Part 1

Customers!!! It is the only reason for  the existence of any company and employee. So it is imperative that customer support and their satisfaction is the core attribute for any organization to be competitive in this highly populated and competitive market. Today’s clients are more educated, tech-savvy and most importantly have wider accessibility to alternatives. […]

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HSTS – The best way to defend SSL Stripping

Tags: ApachehstsSecurityServer Managementsslssl stripping

Published on : June 8, 2016 by

HSTS – The best way to defend SSL Stripping

What is HSTS? HSTS is a web security policy by which the website inform the browsers that it should never load the site using HTTP but only using HTTPS protocol. This security feature helps the secure HTTPS web servers to be protected against downgrade attacks (also known as SSL stripping attacks). SSL Stripping Now you […]

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How To Migrate your Thunderbird Mailbox from Linux to Windows

Tags: migrationServer ManagementthunderbirdWindows

Published on : May 20, 2016 by

How To Migrate your Thunderbird Mailbox from Linux to Windows

Most of us use email clients like Outlook, but for us Linux geeks Thunderbird is the one mail client that is reliable (Fingers crossed :p). So did you wonder if it is possible to migrate your complete mailbox in Linux Thunderbird to Windows Thunderbird? If so, this blog will be a blessing in disguise for […]

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Colocation Vs Dedicated Hosting

Tags: ColocationDatacenterDatacenter managementDedicated HostingServer Management

Published on : May 12, 2016 by

Colocation Vs Dedicated Hosting

“Server Uptime” is buzzword for every webhosts. But those who are associated with WebHosts, either as a client or as owner, knows that maintaining a high uptime is the most daunting task. Server uptime depends on a lot of factors such as quality of Hardware, Networking, Power availability, Monitoring, Support Quality, Processes etc. Still a […]

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