A Level3 dedicated technical support team ensures 24/7 availability of industry certified experienced professionals to provide complete help desk support, server monitoring and server administration for your web hosting servers. Each Level3 admin in this four member dedicated web hosting support team has proven expertize and experience in areas such as web hosting support, advanced server management,  server migrations,  recovery operations , disaster management, network management, security operations,infrastructure consultancy, resource scaling, hack detection, server customization, service optimization etc.

This dedicated web hosting support team plan provides 24/7 transparent web hosting support for Level1 technical support, Level2 web hosting support, Level3 server administration with guaranteed response time of 15 minutes and average resolution time of one hour. Such a dedicated team entitles you for dedicated communication channels such as instant chat with the dedicated admin, direct access to management, regular shift work reports, shift roster availability,VPN connectivity, monthly quality assurance reports etc.

Availability of highly competent server administrators makes this plan one of the popular choices for Data Center support and NOC operations.

This level2 dedicated technical support team ensures 24/7 availability of industry certified server administrators to provide complete help desk support, server monitoring and server administration for your web hosting servers. Each Level2 admin in this four member dedicated team has proven expertize and experience in areas such as web hosting support, server administration,customer support, server migrations, server recovery, disaster management etc.

Such a dedicated team enables you to provide  Helpdesk support, Level2 web hosting support, Level3 server administration with guaranteed response time of 15 minutes and average resolution time of 3 hours. A dedicated team entitles you for dedicated communication channels such as instant chat with the dedicated admin, direct access to management, regular shift work reports, shift roster availability, monthly quality assurance reports on request etc.

This feature rich dedicated hosting support team plan offers great flexibility and is quite popular among small to medium sized companies.

A Level1 dedicated technical support team ensures 24/7 availability of industry certified server administrators to provide complete help desk support, server monitoring and server administration for your web hosting servers. This four member Level1 dedicated technical support team with its core competency in web hosting support, server administration and communication skills, enables you to provide 24/7 transparent web hosting server support at affordable price.

This dedicated support team plan offers 24/7 support for basic technical support, Level2 web hosting issue management, server support with guaranteed response time of 15 minutes and average resolution time of 6 hours. A dedicated team entitles you for dedicated communication channels such as instant chat communication with the dedicated admin, direct access to management, regular shift work reports, shift roster availability, monthly quality assurance reports on request etc..

This dedicated hosting support team plan offers great flexibility in terms of features and prices and is quite popular among startups, shared and reseller hosting companies.