Per Ticket Plan
Per Server Plan
Live Chat Support
Starter - upto 5 servers
Small [5-25 servers]
Medium [25-100 servers]
Large [100+ servers]
3rd Party Software Installations
PCI DSS Scan Resolution
Server Forensics and Hack Recovery
Per Incident Support
Technical Support Teams
- Quasi Dedicated Support
Sales/Billing Support Teams
Live Chat Support Teams
- Level 1 - Soldier
- Level 2 - Warrior
- Level 3 - Commander
- Level 3E - Zen Master
Security / Abuse Specialist
- Billing / Sales
- UI Designer
- Graphic Designer
Cluster Management (HA & LB)
Life @ SS
Voice of Customers
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A team of dedicated server administrators assures 24/7 availability of experts for all levels of your server management requirements. Such a dedicated server administration team is constituted from a pool of seasoned administrators who are proficient in multiple OSes like Windows, Linux, FreeBSD, Solaris and has the skills to develop scripts using bash, sh, Perl, Python and Ruby.
Their expertize and experience in core server administration and web hosting support, makes them competent to handle all levels of escalated server issues. A dedicated server admin team is commonly used for advanced server administration operations like application and server setups, fail over and redundancy system management, basic and custom network administration, Server and network outage management, disaster recovery, resource scaling, infrastructure consultancy, kernel tweaking, security enhancements, server optimization, vulnerability identification and resolution etc.
Efficient server administration is the key element in uninterrupted service delivery and high server uptime. Server administrators achieve this through detailed requirement analysis and implementation of highly adaptable and efficient solutions. Our dedicated server administrator plan helps you to ensure complete and exclusive server management ( 8 hours * 5 days) at affordable rate.
Each dedicated server admin available in this plan is proficient in multiple operating systems such as Linux, Windows, FreeBSD, Solaris and are backed with years of solid experience in server administration and web hosting support. They have in depth knowledge and keen interest in task automation using common scripting languages such as bash, sh, Perl, Ruby, Python.
Availability of a dedicated admin can be used for advanced server administration operations like implementation and configuration of monitoring systems, custom application and server setups, fail over and redundancy system implementation, basic and custom network administration, Server and network outage management, disaster recovery, resource scaling, infrastructure consultancy, kernel tweaking, security enhancements, server optimization etc.
Moving your custom WordPress website to a new host can be a stressful experience, if not carried out properly. Team supportsages with its team of experienced WordPress migration experts assures you trouble free smooth migrations and post migration assistance for a specified period.
WordPress migration starts with initial configuration changes to reduce DNS propagation delay and involves steps such as backing up of WordPress files, database backup creation, copying of WordPress contents to the new server, Database and db user creation, wp-config.php file modification, restoring the database backup to the new db, change the site URL specified in the db, themes, plugins and other custom settings.
Common post migration support for issues such as WordPress login problems, theme issues, image/media upload issues etc. are covered for a specified period of time to ensure a smooth and trouble free migration.
/ Per Hour
Hourly server administration support plan is our most popular on demand server management plan. Here dedicated availability of a highly competent server administrator for your server administration tasks such as Operating system installation, Web Server management, DataBase server administration, Virtualization set up, Security auditing, Migrations, Kernel upgrades, Mail server management, Control panel installation, Spam & Abuse management, DNS server administration, Disaster Management, Hacked Server recovery, cyber forensics etc. is offered on hourly basis.
The plan provides unlimited support for all levels of issues for Linux, Windows, FreeBSD and Solaris servers. The ability to extend admin hours makes this plan a hot choice for advanced and time consuming server operations such as performance optimization, server customization, resource scaling, outage management, hacked server recovery, security tweaking etc.
Instant server administration support for all levels of issues on Linux, FreeBSD, Unix, Windows servers is provided under this plan. This half hourly server administration plan offers highly competent ad hoc server administrator for emergency server management at an affordable rate.
The plan mainly deals with issues related with server administration such as application vulnerability management, Operating System issues, Kernel related problems, network issues, server load, performance issues, web abuse management, malware attacks, phishing, DMCA, Spamming, Spoofing, DOS, DDOS etc.
The plan is highly extensible and cost effective for server tasks such as script installations, server maintenance, service management, real time server monitoring, load management, server abuse handling, Hardware and network level issue resolutions, vulnerability management, application patching, customization, software updates etc.
This on demand sever administration plan is widely used for management of web hosting servers, mail servers, game servers, file servers, data base servers, DNS servers, clusters, VoIP servers etc, with or without control panels.
Emergency server administration support for all levels of issues on Linux, FreeBSD, Unix,Windows servers is provided under this plan. The plan mainly deals with problems related with server administration such as application level issues, Operating System or Kernel related problems, network issues, abuse management, malware attacks etc.,
Availability of outsourced on demand server management support even in the scale of 15 Minutes offers better cost control and makes this outsourced server administration plan a popular one for web hosting servers, mail servers, game servers, file servers, data base servers, DNS servers, clusters, VoIP servers etc with or without control panels.
This highly extensible outsourced server administration plan is effectively utilized for server tasks such as script installations, scheduled server reboots, service down issues, real time server monitoring etc.