A Level1 dedicated technical support team ensures 24/7 availability of industry certified server administrators to provide complete help desk support, server monitoring and server administration for your web hosting servers. This four member Level1 dedicated technical support team with its core competency in web hosting support, server administration and communication skills, enables you to provide 24/7 transparent web hosting server support at affordable price.

This dedicated support team plan offers 24/7 support for basic technical support, Level2 web hosting issue management, server support with guaranteed response time of 15 minutes and average resolution time of 6 hours. A dedicated team entitles you for dedicated communication channels such as instant chat communication with the dedicated admin, direct access to management, regular shift work reports, shift roster availability, monthly quality assurance reports on request etc..

This dedicated hosting support team plan offers great flexibility in terms of features and prices and is quite popular among startups, shared and reseller hosting companies.

A graphic designer is born when creativity blends with an adapting skill set to the changing environments.  Our team of world class designers are quite efficient in converting your design concepts and idea to its digital representations. They can help you with various design tasks such as website and logo designing, product and broacher designs etc. with high level of professional competency and aesthetic perfection.

Our graphic designers are highly skilled, professionally trained and are good in making time bound quality deliveries. If you are in search of a designer for your regular designing works still doesn’t require a full time designer, we can offer you a part time designer . The plan avails you the service of designer with the required skill set for four hours a day for 22 days in a month.

Our hire a graphic designer plan enables you to ensure the availability of a dedicated graphic designer during the assigned hours. Each designer available under this category posses high level of professional graphic design expertize and years of experience in managing various graphic design projects.  Their proficiency in various design concepts, design tools and exceptional client handling and communication skills will help you to achieve the desired results without any sort of quality deviations.

A dedicated graphic designer can help you with your custom designs such as logo design, website design, product design etc. with high level of professional competency and time bound delivery.

VPS security involves management of VPS node security, individual VPS security, vulnerability management and network abuse management. Our VPS server hardening  addon assists you with installation and configuration of common security measures such as firewalls, IPtables, CSF, ssh tweaking, application security, access restrictions, intrusion detection systems, bfd, chkrootkit, lfd, mod_sec, maldet etc. for your VPSes.

Implementation of the necessary security measures for the VPS makes it more robust and competent to effectively handle various security threats during its operation. Our team of virtualization experts, backed with solid support from our Web Abuse Specialist Team, is capable to performs intrinsic VPS security operations such as VPS security audit, VPS firewall customizations and VPS vulnerability resolutions for your VPS servers as and when required..

This VPS server security hardening addon plan is  widely used  for regular management of VPS server abuses such as spamming, spoofing, Phishing etc.

VPSes are more vulnerable for service interruptions due to resource sharing and it makes regular monitoring an inevitable and essential one. Our VPS server monitoring addon offers regular 24/7 VPS monitoring for resource and service availability and takes preventive steps to avoid any service issues. Continuous and regular VPS monitoring helps you to identify and resolve VPS service interruptions, VPS resource availability, VPS abuse management, VPS performance issues and VPS infrastructure scaling in a real time manner.

Immediate and instant access to the virtualization experts on the floor enables the VPS server monitoring team to perform proper escalations and get the issues resolved quickly. VPS monitoring is quite popular among VPS hosting companies due to its high cost effectiveness

This custom made VPS webhosting support plan for VPS providers offers unlimited VPS server management and VPS technical support in a highly flexible way. Under this VPS provider support plan , you can scale the number of  VPSes on a node and  pay for it without additional costs for node management. The plan treats node management and  support for VPSes hosted on it as separate entities and hence avoids the bulk pricing.

For an example, assume that you have only one VPS on the node and the monthly price for it will be  ( node management + 1* VPS provider support cost).  For the ease of calculation we can  assume the values be  30+1*15 = $45.  Suppose if you have  10 VPSes on the same node, then the calculation will be as follows 30+10*15 = $180.

As you can see, the node management price remains the same and the variation happens only for the VPS management price. Hence you are free to utilize the maximum potential of your VPS nodes without any addition to node management prices.

Our team of experts in virtualization provides highly competent support for popular virtualization technologies such as VMware, Xen, Proxmox, Hyper-V, OpenVZ, KVM, VirtualBox, Parallels Virtuozzo Containers etc, with guaranteed response and resolution time. With this product, you can avail support for Level1 technical issues, Level2 technical support, Level3 vps administration, VPS migrations, DC escalations and transparent helpdesk support in various helpdesk systems like Kayako, WHMCS etc.

Ability to include addons to provide additional plan features such as VPS security hardening , VPS monitoring, VPS livechat support etc. converts the plan to a comprehensive vps support plan for all VPS web hosting providers.