Published on : November 7, 2010 by Maddy Mattocks
SupportSages now offers WebHost Abuse Specialists Team – Keep your network safe and secure! SupportSages now offers WebHost Abuse Specialists Team (WAST) for the WebHosting Industry. Our Abuse Specialists handles tickets and situations reported to your abuse desk with due diligence, does investigation based on the abuse report, email the customers and work with the […]
Published on : May 8, 2009 by Maddy Mattocks
For those of you don’t know us, we offer 15 mins response time (no canned responses!!), GUARANTEED! And 6 hours resolution time!! Our average response time is a whopping 7 mins and resolution time is 45 minutes. Are you still stuck with the same old 1 hour response guarantees?? It’s high time to change then! […]