Customer Care

5 questions to ask your backup management service provider

Tags: backup managementcPanel

Published on : July 20, 2018 by

5 questions to ask your backup management service provider

Backup helps to restore the files after the occurrence of any damage or deletion. Data backup is essential for protection against data loss. You should clearly have an idea about the following questions before you choosing the provider. 1. What are the benefits of the backup management service provider? Manage and protect the important data […]

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Backup Management Outsourcing: How to Choose the Right Support Provider

Tags: Server ManagementSupport provider

Published on : July 8, 2018 by

Backup Management Outsourcing: How to Choose the Right Support Provider

Nowadays outsourcing plays a vital role in ensuring the productivity through which enabling managers to focus on business development and disruptive innovation. Both small and big companies are outsourcing their business functions. It is their choice whether to outsource all of their functions or just a handful from them. Regardless of these factors, we need […]

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9 Things To Be Considered While Outsourcing Live Chat Support

Tags: Customer Carecustomer experiencecustomer supportlive chat

Published on : June 9, 2018 by

9 Things To Be Considered While Outsourcing Live Chat Support

You are running an e-commerce website, and you want to increase your sales as well as focus on other parts of your company’s growth. After a bit of research, you have found a solution to achieve both your requirements by integrating your website with a LiveChat and outsourcing it so that you can take your […]

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Live chat vs Phone Support: Which is better?

Tags: customer supportlive chatlive chat support

Published on : May 5, 2018 by

Live chat vs Phone Support: Which is better?

In today’s digital era where an online presence is a must have for a successful business, newbies as well as established corporates are ready to make huge investments so as to have an attractive, reliable and secure web interface which could attract prospective customers and help them earn more revenue. A web hosting provider will […]

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Top 10 reasons why website live chat is beneficial for your web hosting business

Tags: customer supportlive chatlive chat support

Published on : by

Top 10 reasons why website live chat is beneficial for your web hosting business

Customer service is an integral part of any business. In today’s fast environment and increased use of social media, users, in general, expect a business to act fast and provides instant support. Live chat can not only boost the sales but also helps to understand the customers. Below are the few main reasons why web […]

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