Customer Care

General practices in protecting the privacy of your data

Tags: Security

Published on : October 8, 2019 by

General practices in protecting the privacy of your data

The ability of an individual or group to seclude themselves, or information about themselves, and thereby express themselves selectively is called Privacy. With the advancement of the digital age, personal information vulnerabilities have increased and data security has become a concern. A need to limit the information to be made available public came along with […]

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Technical Support Outsourcing – How to choose the right provider for your business? 

Published on : May 22, 2019 by

Technical Support Outsourcing – How to choose the right provider for your business? 

We always have to find improvements and better results for the overall development and success of the business than the fellow competitors and it highly depends on the outsourcing support. Once we have decided to outsource our business, searching for the best outsourcing service providers for our business will be the hardest task as we […]

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SysAdmin Series – What makes you a good system administrator?

Tags: system administrator

Published on : February 18, 2019 by

SysAdmin Series – What makes you a good system administrator?

SupportSages being a server management company, have witnessed the evolution of quite a few system administrators. In my personal opinion, out of all the qualities I have listed below, I personally believe, it is the ‘Never Say Die’ attitude and passion for continuous learning and exploring the system internals which makes one a great system […]

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Best practices to reduce customer complaints in shared hosting support

Tags: Customer CareShared hosting

Published on : November 2, 2018 by

Best practices to reduce customer complaints in shared hosting support

Shared hosting service allows multiple websites to use a single server. There will be multiple customers in a shared environment. Each customer will usually have a limit on the total amount of server resources they can use. One of the main reasons for choosing shared hosting is its low cost. Shared hosting is cheaper and […]

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7 Things to be taken care when outsourcing the customer service

Tags: Server Management

Published on : September 14, 2018 by

7 Things to be taken care when outsourcing the customer service

Outsourcing is an important factor that decides the future of your business. The main confusion among the business owners is how and what all services can they outsource. Always remember one thing, retain control over the aspects that make your business unique. Another aspect you should keep in mind is to avoid outsourcing the areas […]

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