Published on : November 2, 2018 by Ruben Roy
Shared hosting service allows multiple websites to use a single server. There will be multiple customers in a shared environment. Each customer will usually have a limit on the total amount of server resources they can use. One of the main reasons for choosing shared hosting is its low cost. Shared hosting is cheaper and […]
Published on : June 9, 2018 by Vaishnav Harikumar
You are running an e-commerce website, and you want to increase your sales as well as focus on other parts of your company’s growth. After a bit of research, you have found a solution to achieve both your requirements by integrating your website with a LiveChat and outsourcing it so that you can take your […]
Published on : July 18, 2016 by Sanjeev Jacob
Once you started working on the issues, you may encounter situations which can’t be handled by your technical skills alone. The client might have some emotional/sentimental reasons for a particular issue and where you should showcase your skills in responsive customer support to make the client comfortable. Even though the client’s demand is beyond your […]
Published on : May 9, 2009 by Maddy Mattocks
The original post was made on FreshBooks blog, by it’s CEO Mike McDerment. I am just copying paste the article here, describing there incident. Once again I am lazy to relate it to our situations.As web hosting customer support company this should give you a clear picture on dealing with our customers. The reason I […]
Published on : May 8, 2009 by Maddy Mattocks
Spirituality in a Technical blog ??? True. As we describe ourself in Twitter We are a web hosting technical support and server management firm with a tinge of spirituality. Wohoo. But we are hereby passing on a story or a piece of wisdom by one of the Indian Sages. No attempts are made to compare […]
